Highlight Motor Group USA
Santa Fe Springs, CA
Highlight Motor Group is one of the largest and fastest growing transportation companies in North America. As a result of our driven marketing approach and second-to-none work ethic, we are experiencing tremendous growth. In order to keep up with our growth we will be seeking experienced, professional, energetic, goal-oriented individuals to complement our organization.
Highlight Motor Group offers an exciting, fast-paced environment that has ideal positions for someone who is looking for a REAL career move. To work for Highlight Motor Group you must have great people skills, communicate well, have a team oriented personality, and have the desire to set and achieve goals. As our company is constantly expanding, we are looking for those candidates who are highly motivated and driven by the opportunity for financial reward and career advancement in the family like working environment.
Highlight Motor Freight, USA has an immediate opening for a Customer Service Representative who’s main objective will be to ensure highest level of customer satisfaction is preserved.

REQUIREMENTS:

• Exceptional customer service skills
• Experience in CSR role in transportation industry (definitely an asset)
• Professional, courteous, polite, with excellent telephone manners
• Strong organizational and time management skills
• Fluency in verbal/written English
• Strong computer skills (MS Outlook, Word, Excel, UFOS)
• Ability to work in a dynamic and fast paced environment
• Great problem solving skills

The successful candidate will be responsible for tracing shipments online and over the phone, providing on-time updates to customers, entering data, printing and distributing order confirmations, solving issues and following up, providing excellent service to external and internal customers.