Legal Aid Alberta is seeking to fill a full-time Senior Level, Human resources Business Partner (HRBP) in our downtown Edmonton or Calgary office with some required travel. This position will appeal to an individual with a broad range of experience in core HR disciplines such as employee & labour relations, recruitment & selection, performance management, attendance and disability management, employee engagement, work force planning, employee and leadership development, policy development and interpretation, organizational effectiveness and health and safety.
To ensure effectiveness in this role, the Senior HRBP is expected to establish and sustain productive working relationships with leadership teams, employees, and Union Representatives within their assigned client areas to provide proactive human resource guidance, coaching and support.
This position is a hybrid role with the requirement to be in office 3 days per week with travel to Edmonton as needed if based in Calgary.
Who We Are
As a publicly funded, non-profit organization, Legal Aid Alberta provides affordable legal services in family law, domestic violence, child welfare, immigration, and youth and adult criminal defense. We are Alberta-wide, with 300 staff and 1,200 private practice lawyers helping people overcome their legal challenges in more than 75 communities across the province.
Who You Are
Working at Legal Aid Alberta means you care about people and empathize with their situation. You have a positive “can-do” attitude with demonstrated ability to build strong relationships with leadership and employees and influence positive change. You have excellent coaching and communication skills especially in tough situations and are driven by an action oriented and process improvement mindset. You’re computer-savvy and more organized than anyone you know and thrive in a fast-paced work environment. You love learning new things, solving problems, and can adapt to change quickly.
Job Description
Reporting to the Manager, Human Resources, some of the key responsibilities include:
Labour & Employee Relations
- Provide day-to-day consultation, guidance and support to business leaders on a variety of employee relations issues (attendance management, performance planning/management, progressive corrective action, investigations, terminations, and situational coaching pertaining to employee growth & development or performance deficiencies and challenges).
- Provide proactive performance coaching and guidance to leaders and employees to resolve or diffuse interpersonal conflicts and/or improve the effectiveness of working relationships amongst client groups.
- Establish and maintain productive working relationships with Union representatives to foster open communication and resolution of any disputes or grievances that may arise.
- Provide direction and support to leaders on the interpretation and application of LAA policies, Collective Agreement, and/or governing legislation in relation to specific situations that arise in the workplace.
- Identify opportunities and work collaboratively with leaders and employees to implement action plans to improve workplace effectiveness and enhance employee engagement.
- Lead all workplace related investigations including but not limited to OHS incidents resulting in an injury and formal complaints.
- Lead all preparatory work for and coordinates/participates in grievance meetings
- Provide backup support and coverage in the management of WCB/short term/long term disability leaves including graduated return to work planning and accommodations
Recruitment, Selection, & Compensation
- Provide backup support and coverage of full cycle external recruitment activities
- Oversee internal recruitment activities including processing all job and compensation changes in Dayforce resulting from internal movement such as secondments, acting assignments, and promotions.
- Work with business leaders in the creation of new or the maintenance of existing job descriptions.
- Complete job evaluations of newly created job descriptions to recommend appropriate salary range assignment.
Data & Analytics
- Prepare/review quarterly reporting and analyze key metrics, dashboards, and other reports to determine organizational trends, patterns and talent information that is critical to supporting effective business decision-making.
- Prepare and present regular findings, insights, and recommendations to leadership to support the HR and LAA leadership team.
HR Operations/Services
- Participate and/or lead the research, development, and implementation of new or revised Human Resources policies for LAA.
- Identify and recommend changes to LAA’s policies, programs, or procedures to improve organizational effectiveness and/or achieve business objectives.
- Identify opportunities to streamline, automate and simplify HR processes to enhance the employee and manager experience.
- Engage, mentor, and coach other members of the Human Resources team on HR best practices and employee and labour relation matters.
Projects and Initiatives
- Lead and/or participate in Human Resource projects based on the People & Culture strategic plan and organizational requirements
- Develop and implement communication plans, employee training plans, and change management strategies.
Qualifications
EDUCATION AND EXPERIENCE:
- 5 to 7 years working experience in Human Resources with at least four (4) years in an HR generalist or business partner role.
- Completion of a Degree or Diploma in Business, Management, Human Resources or equivalency.
- CPHR Designation is an asset
- Previous experience providing Human Resource services in a unionized and/or professional work environment
KNOWLEDGE AND SKILLS:
- Knowledge of strategic planning, project management.
- Applied knowledge of progressive HR management practices, principles, legislation, standards and regulations.
- Understanding of strategic HR partnership in driving business results and teaching leaders how to effectively partner with HR.
- Knowledge of relevant HR policies, procedures and best practices.
- Advanced computer literacy, including effective working knowledge of MS Office (Word, Excel, PowerPoint and Outlook), SharePoint, Teams and Human Capital Management Systems (Dayforce)
- Employment Legislation, Human Rights Legislation, Employment Standards and regulations.
- Excellent interpersonal communication skills, including the ability to express ideas and recommendations clearly and concisely, both orally and in writing, in a manner appropriate to the audience.
- Demonstrated ability to build relationships and influence change.
- Ability to handle multiple assignments and changing priorities effectively and efficiently with minimal supervision.
- Strong initiative and action orientated with a sense of urgency to get things completed.
- Ability to work collaboratively with others in a team environment.
- Critical thinking skills with strong research and analytical skills.
- Excellent organizational and time management skills.
- A positive, “can-do” attitude with client focused approach.
- Demonstrated commitment to continuous improvement.
- Ability to operate with discretion and without vested self-interest.
- Demonstrated ability to consistently offer quality advice, coaching and insight.
- Ability to think strategically and implement strategic plans.
What We Offer
Perks of working with us
- Competitive wage
- RRSP employer contribution
- Health and dental benefits
- Health and wellness accounts
- Employee assistance program
- Hybrid work opportunities
How to Apply
If you got excited at the prospect of being a part of our team when you reviewed this posting and you meet the minimum qualifications, please select ‘Apply Now’ to create your candidate profile. This competition will close on Sunday March 30, 2025. Only those selected for an interview will be contacted.
Requirements
Successful candidates will be required to provide an acceptable criminal record check