Duties and Responsibilities:

• Answer and handle incoming phone calls
• Review and complete all requisitions to ensure that all demographics, including address, patient information, insurance information, diagnosis and other pertinent information are complete, and make copies of all those requisitions that you have completed.
• Track all incomplete requisitions, which have been sent from billing office, make sure they get completed and copied.
• If there are forms missing on file, call the patient and get them completed.
• Copy and send to the billing office all payments, EOB’s, RA’s, Medicare payments, checks, credit card payments, etc.
• Cross check the hospital’s admittance roster to UWL’s billing roster to avoid 72-hour rule violations.

KNOWLEDGE/SKILLS/EXPERIENCE

• Knowledge and aptitude for basic computer skills
• Demonstration of telephone etiquette
• Organization and problem solving skills
• Evaluative and interpretive skills
• Ability to adapt to rapidly changing conditions in work environment
• Communication skills, both verbal and written
• Interpersonal skills
• Knowledge of medical terminology

PHYSICAL REQUIREMENTS:

• Continuous sitting (up to 8 hrs/day)
• Continuous walking (up to 8 hrs/day)
• Intermittent bending, squatting, and climbing
• Simple grasping with both hands
  The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities.

• Answer and handle incoming phone calls
• Review and complete all requisitions to ensure that all demographics, including address, patient information, insurance information, diagnosis and other pertinent information are complete, and make copies of all those requisitions that you have completed.
• Track all incomplete requisitions, which have been sent from billing office, make sure they get completed and copied.
• If there are forms missing on file, call the patient and get them completed.
• Copy and send to the billing office all payments, EOB’s, RA’s, Medicare payments, checks, credit card payments, etc.
• Cross check the hospital’s admittance roster to UWL’s billing roster to avoid 72-hour rule violations