JOB DESCRIPTION

Smile White Lab is an industry leading dental lab based in Guiseley, Leeds. Our mission is to revolutionise an old fashioned industry, and bring it into the 21st century with a unique range of innovative, attainable, and affordable products, providing the best service to our customers and dentists. Through extensive scientific research, and a ground-breaking, multi-million pound development project, we aim to make Smile White Lab the number one brand used by both dentists and the public, both in the UK and on a global scale.
As part of our continued business growth, we are looking for a Lab Co-ordinator to join our logistics lab team. The Lab Coordinator at Yorkshire Dental Suite is a vital position ensuring the smooth operation of the dental laboratory and assisting in maintaining a high standard of care for patients. This individual will primarily focus on monitoring the progress of scans and treatments, following up with dentists when there are delays, and answering general queries related to patient treatments and lab operations.

• Monitor the progress of patient scans, treatments, and related procedures.
• Ensure that scans are completed on time and accurately for each patient.
• Liaise with dentists and other dental professionals to ensure timely submission of patient scans and treatments.
• Follow up proactively with dentists to chase overdue scans or treatments, ensuring minimal delays in patient care.
• Provide general office and administrative support to the lab as needed.
• Assist in preparing reports or documents for meetings as directed by the Lab Manager.