We are looking for a highly motivated Administrative Lab Support Coordinator to provide critical admin support as part of a PerkinElmer lab service team at customer site in Stevenage. The goal is to enable smooth facilitation and effective function of the working environment by providing a single point of contact to ensure the smooth running of the laboratory environment. The Administrative Lab Support Coordinator will typically lead the coordination of services for a designated building or location.

COMPETENCIES, SKILLS:

• Exceptional customer service skills.
• A flair for building lasting relationships and teamwork.
• Clear communication skills, both written and verbal.
• Good IT skills (Outlook, excel, MS Teams).
• Strong organizational skills.
• Quick thinker with problem-solving abilities.
• Safety and compliance awareness.

• Being the first point of contact for reception services and visitor orientation
• Proactively ensure smooth operations through lab and corridor checks.
• Raising and monitoring tickets to enhance the science in their areas
• Drive improvements using 5S/Lean6 methodology.
• Participating and providing administrative support in customer led audits, inspections and lab safety checks
• Transporting engineers to and from the customer and the laboratory in which they are working
• Receipt and storage of deliverables in their areas
• Raising sample shipments utilizing customer shipping programs
• Transfer of samples around site to their necessary places
• Build strong relationships and foster collaboration across the board.
• To provide timely communication to lab users on impact of any site service work.
• Escalate new service request from the customer through the appropriate reporting lines.
• Supporting the LSC Area Supervisor ensuring training packets and process flows of additional site specific responsibilities are kept up to date.
• To adhere to all company & client policies, procedures, site rules and regulations including health and safety requirements.