THE COMPANY

We are a well-established, award-winning company, based in Warrington, offering DNA, drugs and alcohol and healthcare testing services to the legal community, members of the public and companies across the UK and internationally. We are looking for a Laboratory Administrator/Technician to join our team.

THE ROLE

The role of the Laboratory Administrator/Technician is to provide everyday support to the Genetics team, receiving and logging casework samples and preparing them for analysis in the laboratory.

ROLE RESPONSIBILITIES INCLUDE:

· Receipt and vetting of biological samples e.g., buccal swabs, blood, and nails submitted to the Genetics laboratory for analysis
· Using Salesforce to log all samples into the laboratory and update case files
· Meticulous record keeping ensuring the continuity of samples throughout the process
· General administrative tasks e.g., scanning, filing, taking payments etc.
· Answering email and telephone enquiries and giving advice, information and instructions
· Liaising with other departments e.g., Customer Services, Partners, Finance, Logistics
· Assisting the Logistics team dispatching test kits and reports to customers
· Calibration and maintenance of laboratory equipment, as required
· Maintaining levels of stock and laboratory consumables, where required
· Cleaning all areas of the laboratories following the appropriate cleaning procedures. Cleaning includes general, recycling and clinical waste disposal, clearing away delivery boxes/packaging, cleaning surfaces, cleaning up spillages and laundering lab coats
· Helping the Genetics team to ensure that all KPIs are met
· Ensuring compliance with Health and Safety requirements
· Ensuring compliance with GDPR, ISO 17025, ISO 9001 and ISO 14001 in addition to all departmental procedures, policies, and protocols within the QMS/EMS
· Reporting of quality/environmental nonconformances/incidents, or trends toward these, to line manager and QHSE manager.