As a laboratory analyst in the Organics team, you will be responsible for the preparation and analysis of clean and wastewater samples on accredited methodologies, handling the latest state-of-the-art analytical equipment such as LC-MS/MS and IC. Our labs are a key part of the business, which allows us to monitor that our water is safe and clean and that our waste product is treated correctly.

ADDITIONAL SKILLS AND EXPERIENCES WOULD BE GREAT TO HAVE/BRING:

• Be comfortable carrying out repetitive work and have a real passion for working in a laboratory.
• Constantly looking for ways to improve both yourself and processes, and comfortable putting your ideas forward.
• Value being part of a team to deliver excellent customer service.
• Possess a sense of drive and determination to learn new job responsibilities. Be willing to learn, grow and develop in the role within our progression schemes.

WHO ARE WE?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values
Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.
So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.
Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

WHAT YOU’LL BE DOING AS A LABORATORY ANALYST (CHEMISTRY)

• Timely carry out the analysis of samples & reporting of test results within required timeframes by laboratory procedures & quality management systems.
• Maintain full records for sample analysis & the reporting of test results.
• Proactively improve skills & knowledge required to ensure that the analysis of samples & reporting of test results is carried out to the right quality & technical standards. Participate in the Laboratory Progression Scheme and obtain ‘Competent Analyst’ status for analytical methodologies routinely conducted within 3 years of the start date.
• Provide accurate, timely & appropriate information in response to customer enquiries. Demonstrate an appreciation of customer requirements, the importance of the data that is generated and the implications of actions.
• Ensure departmental safety, log incidents and alike, and proactively encourage safe working to ensure your safety and that of colleagues & the environment.
• Support laboratory and company-wide initiatives. For example, continuous improvement, Hear for You Action planning, environmental working group, and health and safety funding strategy.

THE ESSENTIAL CRITERIA TO HELP YOU SUCCEED IN THIS ROLE ARE:

• Have previous experience working in a laboratory, or be a holder of a related Science degree or have an A-Level in a science-related subject.
• Follow strict instructions and guidelines to produce, record, maintain and verify data within a highly regulated UKAS-accredited Laboratory.
• Have our customers at the heart of everything you do and value being part of a team to deliver exceptional customer service.