JOB SUMMARY

We are currently looking for two Laboratory Resource Business Coordinators to join our Laboratory Resource Team (LRT) within the Control Testing function in the Science, Research & Innovation group.
These are full-time opportunities, on a 2 years fixed term contract/loan/internal move or temporary promotion basis. The roles will be office based in South Mimms, Hertfordshire. Please be aware that this role can only be worked in the UK and not overseas.
Government departments and agencies are working towards implementing a minimum 60% attendance in office sites. Some roles will need to be on site more regularly. For these roles, occasional/hybrid remote working is possible but there’s expectations that staff will attend site most days, minimal of 3 days a week.

WHO ARE WE LOOKING FOR?

Our successful candidates will have:

• A good standard of education including English and Maths.
• Experience in a business support role in a commercial, science-based or medical environment.
• Knowledge of procurement of goods and services or equivalent relevant experience. Scientific laboratory procurement would be an advantage
• Teamwork skills and be a team player and quick learner, with good communication and influencing skills.
• Able to manage a quality service with good organisation and planning skills, attention to detail, service focus, working accurately and precisely, with proactivity and adaptability to changing business needs.

If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification!
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SELECTION PROCESS DETAILS

We use the Civil Service Success Profiles to assess our candidates, find out more here.

• Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application.
• Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles. In the instance that we receive a high number of applications, we will hold an initial sift based on the lead criteria of Communicating and Influencing.

In the instance that we receive a high number of applications, we will hold an initial sift based on the lead criteria of Experience in a business support role in a commercial, science-based or medical environment. Experience of scientific laboratory procurement would be an advantage.
Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the competency-based answers provided- ensure you have read these thoroughly and allow sufficient time. You can view the competencies for this role in the job description.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

TYPE OF ROLE

Administration / Corporate Support
Operational Delivery
Science

WHAT’S THE ROLE?

The roles will support the day to day running of the scientific functions, assisting the Laboratory Resource Advisors in providing administrative and scientific business support in areas including, but not limited to, ordering of lab goods and services, accounts payable/finance queries and travel bookings. They will advise LRT advisors and managers to help ensure full coverage for the scientific work to be carried out within SRI and will take on duties allocated across the team to cover other activities as needed.
This is a dynamic role with multiple interfaces and a great opportunity to learn new skills and knowledge in various areas. The post holders will be working in a small team (8 staff providing support to 260 plus) expected to be able to multitask with constant interruptions, whilst working centrally in a shared office. All responsibilities are performed in accordance with relevant standing operating procedures, Quality Standard systems and appropriate policies and regulatory guidelines.

KEY RESPONSIBILITIES:

• Support advisors with day-to-day ordering for the SRI scientific functions, ensuring adequate stocks of equipment and consumables to allow the smooth running of the scientific functions; raising purchase orders and receipting of goods and services within agreed timeframes, liaising with Accounts Payable team on invoice queries to ensure timely payment to suppliers according to policies and procedures.
• Support advisors with day-to-day travel bookings for the SRI scientific functions, ensuring policies and procedures are followed and deadlines are met, handling confidential and sensitive information
• Manage the LRT mailbox, triaging, categorising correspondence, alerting colleagues to new messages and actions, filing and maintaining files in mailbox and SharePoint. Collate, log and track a wide range of data in spreadsheets and dashboards to provide meaningful data analysis and information to support the work across the team.
• Work in compliance with Public Procurement regulation, Agency policies and procedures and Quality Assurance to support the requirements to comply with relevant Quality Systems, namely ISO17025 and ISO9001.
  Please refer to the job description for full details on responsibilities for these roles.