WHO WE ARE

Paracel Laboratories Ltd. is a full-service environmental and Indoor Air Quality laboratory. Our main laboratory facilities are located in Ottawa and are supported by an environmental lab in Hamilton and microbiology and asbestos laboratories in Mississauga. Additional service depots are located in Kingston, London, Niagara, Windsor, and Richmond Hill. We support a broad spectrum of projects for professional clients from across Canada. Our client base primarily consists of major environmental consultants, all levels of government and industrial manufacturers located predominantly in Ottawa, Toronto, Niagara, Eastern and Southwestern Ontario.

PARACEL LABORATORIES IS AN EQUAL-OPPORTUNITY EMPLOYER. IF YOU REQUIRE ACCOMMODATION DURING THE RECRUITMENT PROCESS, PLEASE LET US KNOW, AND ALL EFFORTS TO PROVIDE THE APPROPRIATE ACCOMMODATION WILL BE PUT INTO PLACE.

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THE ROLE

We are currently recruiting for a full-time Sample Custodian individual to be our frontline liaison between our clients and lab operations at our Hamilton Laboratory. Working within the Sample Management group, and in conjunction with our entire service team, the individual will oversee the life cycle of the samples. The ideal candidate for this role is detail-oriented, a strong communicator, and a team player with superb data entry skills. This is a full-time, permanent role.

Duties and Responsibilities:

• Unpack and inspect client and courier-delivered samples to ensure integrity and verify details (e.g., chain of custody, sample IDs, preservation, temperature, and hold times).
• Greet client walk-ins and answer incoming phone calls, providing assistance or directing inquiries as needed.
• Communicate with clients to assist with sample submissions, inquiries, and issues.
• Use the Laboratory Information Management System (LIMS) for sample login, label generation, work order reports, and sample tracking.
• Label sample containers accurately and distribute them to designated laboratory areas.
• Inspect and collect samples from after-hours sample lockers.
• Work closely with Account Managers to verify login information and resolve submission discrepancies.
• Perform sample pre-treatment as required.
• Prepare field supplies for clients (e.g., containers, sampling media, coolers, field QC supplies, chain of custody forms, sampling guidance documents).
• Manage inventory of field supplies, including containers, media, filters, preservatives, chain of custody forms, coolers, and ice packs.
• Handle shipping of sample containers to clients and the transfer of samples to other locations or subcontractors.
• Coordinate with lab supervisors regarding priority samples or those with special requirements.
• Manage sample storage, retrieval, and disposal as delegated by the Lab Manager.
• Comply with company QA/QC protocols and Health & Safety policies.
• Perform other tasks as assigned or dictated by the position