Laboratory Support Manager at AdventHealth Greater Orlando

Apopka, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

0.0

Posted On

22 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Management, Quality Assurance, Problem Solving, Training, Coaching, Mentoring, Organizational Skills, Customer Service, Team Building, Employee Engagement, Safety, Regulatory Compliance, Technical Skills, Communication, Workflow Management, Performance Improvement

Industry

Hospitals and Health Care

Description

All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Schedule: FT / Days Location: 2100 OCOEE APOPKA ROAD, Apopka, 32703 The community you’ll be caring for: Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando. Serves as the major tertiary facility for much of the Southeast, the Caribbean and South America. AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country. We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year Job Summary: Manages, designs, assigns and supports staff in all aspects of lab support activities. Responsible for managing assigned selected aspects of laboratory processes or shifts, which may include workflow, quality assurance initiatives, performance improvement activities, training of new employees, advanced problem solving for customers and coworkers, department equipment or computer maintenance and upgrades. Manages department staffing, including interviewing replacement staff members as appropriate, ensuring appropriate orientation of new employees, ongoing training, coaching, mentoring and documented competency assessment, acts as a proficient resource for all departmental tasks and training. Performs complex problem solving for customers and staff, selection and ordering of select department supplies. Writes and reviews procedures and processes. Operates area or department within approved departmental operation and capital budgets. Meets departmental goals to support service, clinical, team, financial and market metrics. Completes system and campus priorities supporting Affordable, Connected and Excellence in Patient Care. Works with AdventHealth Laboratory System Teams to make decisions in areas where systematic approaches are necessary. You Will Be Responsible For: Works with vendors to ensure necessary supply availability and maintains technologies aligned with industry practices. Develops ongoing quality assessment activities to ensure compliance with regulatory and governmental requirements. Leads and participates in laboratory performance improvement activities, promoting team building, employee engagement, patient satisfaction, and safety. May include transport of hazardous waste from the point of generation to a designated secure storage area; employee will be required to complete initial training (prior to handling hazardous waste) and refresher training to include proper handling and transport of hazardous waste, and proper selection, use and disposal of personal protective equipment. Follows safety policies including the use of PPE, handwashing, and hazardous chemical handling, and completes required training for handling hazardous waste. Other duties as assigned. Monitors and manages daily operations for laboratory support services and oversees support staff. Actively participates in laboratory and hospital performance improvement activities, including evaluating new equipment or procedures, preparing and reviewing staff quality and efficiency reports, and monitoring staff performance. Provides guidance to lab support staff for resolving customer service issues and supports education for clinical staff as needed. Facilitates workflow when necessary to ensure smooth operations. What Will You Need: Education and Experience Required: Associate Required Bachelor's (Preferred) 3+ Work Experience Basic Life Support - CPR Cert (BLS) -And- Medical Lab Associate (MLA-ASCP) -OR- Phlebotomy Technician (PBTASCP) -OR- Clinical Laboratory Supervisor (SU) -OR- Medical Lab Scientist (MLSAMT) -OR- Medical Technologist (MTASCP) -OR- Medical Technologist (MTAAB) -OR- Medical Technologist (MTAMT) Ability to provide daily direction to lab support staff Ability to ensure departmental compliance with regulatory and accreditation requirements Exhibits technical skills and aptitudes related to the specific laboratory specimen collections as performed in department or work area assigned. Displays the ability to comprehend, measure, reason, match, problem solve, and exercise judgment under minimal supervision. Strong organizational skills Exhibits ability to make appropriate decisions in stressful situations and handle multiple priorities and projects. Exercises mature, independent judgment and the ability to handle confidential information within Hospital guidelines and applicable regulations. Builds and maintains effective, productive teams and appropriate peer relationships to facilitate organizational objectives. Ability to utilize standard computer related applications, and ability to learn and apply new applications and programs. Must be able to read, write and speak conversational English Basic computer skills and knowledge of Microsoft Office

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Responsibilities

Manages and supports staff in all aspects of lab support activities, including workflow and quality assurance initiatives. Oversees daily operations for laboratory support services and ensures compliance with regulatory requirements.