Laboratory Support Technician Lead-Lab Administration-Ankeny at UnityPoint Health

Ankeny, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

0.0

Posted On

04 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Phlebotomy, Specimen processing, Customer relations, Communication, Data entry, Laboratory administration, Specimen collection, Medical terminology, Team coordination, Laboratory information systems

Industry

Description

Overview Provide efficient and accurate answering, messaging or routing of all incoming telephone traffic to testing department, billing department, medical technical consultant and management. Creating a reliable and professional communication link between UnityPoint Health Des Moines physicians, staff, patients, clients and other referral laboratories. Why UnityPoint Health? At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few: Expect paid time off, parental leave, 401K matching and an employee recognition program. Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities The Laboratory Support Technician (LST) Team Leader coordinates the pre-analytical and post analytical phases of laboratory specimens for testing which includes collection, registration, ordering, processing, delivery, and reporting of laboratory specimens. In addition the LST Team Leader evaluates specimen acceptability and responds to requests for information from customers. This position serves in the Laboratory's main communication and customer relations center. This position contributes directly to patient care by coordinating the team for accurately and timely processing specimens and dispersing information both in and outside the Laboratory. Qualifications High school diploma or equivalent. Phlebotomy experience required. Training as a unit clerk, medical assistant, medical secretary is preferred. Coursework in biology and/or chemistry is considered. Must be able to read, write, and speak fluent English

Responsibilities

The Laboratory Support Technician Lead coordinates the pre-analytical and post-analytical phases of laboratory specimens, including collection, registration, and processing. This role also serves as the primary communication link for the laboratory, managing inquiries from physicians, staff, and patients.