REVENUE & PROFITABILITY:

You are responsible for the financial health and profitability of your store, by:

• driving revenue and exceeding targets; reviewing and monitoring daily, weekly, monthly business and people results and creating plans in partnership with the Area Manager to achieve targets.
• driving a culture of performance, cost awareness and accountability within your team.
• developing the required business acumen within your team to analyze results and implement plans for improvement.

• managing store’s spend & seeking opportunities to minimize costs.mitigating risk within store, identifying and resolving all gaps or roadblocks to profitability & protecting our assets including internal & external theft, inventory accuracy.

YOU ARE ACCOUNTABLE FOR THE SUCCESS OF YOUR TEAM, BY:

• ensuring you have the right people in the right positions at the right time and in the right quantities within your store.
• sourcing and selection of talent to build the infrastructure necessary to sustain and grow your scaling business.
• successfully integrating and onboarding new talent to our store.
• building healthy relationships with our people and establishing a positive and engaging work environment.
• continually developing your team for succession within the organization
• setting expectations and managing performance of the team to meet revenue & profitability goals.conducting regular assessment of our people against performance review criteria and KPIs.

YOU ARE ACCOUNTABLE FOR THE CUSTOMER EXPERIENCE IN YOUR STORE, BY:

• Leading by example and ensuring the quality of the in-store customer experience by communicating, training, and upholding expectations of service, including pampering professional demonstrations of product.
• Providing in-store feedback and coaching to staff & Assistant Store Manager (where role is applicable), to build skills and confidence in customer service and product knowledge.Identifying opportunities to build and maintain relationships within local communities to drive brand awareness.

YOU ARE ACCOUNTABLE FOR SMOOTH-RUNNING STORE BY:

• ensuring operational, brand and product standards are met every day and teams are clear on their expectations and roles.
• identifying and escalating opportunities, gaps, risks and roadblocks with urgency and partner as needed with cross functional teams to resolve.
• ensuring standard operational policies and procedures are being followed including health & safety, store maintenance (as good as new), cleaning & replenishment, inventory management and cash systems.building optimal schedules for your store and your team to meet customer expectations and sales targets (wages % of sales) efficiently and effectively.

You are responsible for the financial health and profitability of your store, by:

• driving revenue and exceeding targets; reviewing and monitoring daily, weekly, monthly business and people results and creating plans in partnership with the Area Manager to achieve targets.
• driving a culture of performance, cost awareness and accountability within your team.
• developing the required business acumen within your team to analyze results and implement plans for improvement.
• managing store’s spend & seeking opportunities to minimize costs.mitigating risk within store, identifying and resolving all gaps or roadblocks to profitability & protecting our assets including internal & external theft, inventory accuracy