VTFMKF00908

City:
Milton Keynes
Department
International Freight Forwarding
Salary
£26,650.00 and a shift allowance of £800 per annum.
Status
Full Time
Type
Permanent
Hours
0700-1600/1200-2100
Land Freight Customs Co-ordinator
Tilbrook, Milton Keynes
The Company
Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.
We are looking for a Land Freight Customs Co-ordinator to work at our site in Tilbrook, Milton Keynes.
This role operates on a rotating shift pattern, such as 7 am to 4 pm and 12 pm to 9 pm, either Monday through Friday or Tuesday through Saturday.

The Benefits

• Salary of £26,650
• Shift Allowance
• Hybrid working
• 25 days’ holiday (excluding bank holidays) and 5 days Volunteer Leave per year
• Opportunity for Unpaid Leave
• Up to 10 days international remote working*
• Free Eye Test*
• Employee Referral Scheme
• Cycle to Work scheme
• Critical Illness Cover
• Free online Fitness Platform i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition
• On Site Mental health First Aiders
• Employee benefits i.e., Free eye test*, up to 25% off gym membership, high street vouchers
• Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service
• Tailored development and career opportunities

This is a fantastic opportunity for a confident and professional logistics specialist with customs and freight forwarding expertise to join our forward-thinking, global logistics company.
You’ll be at the heart of a global logistics powerhouse, trusted to make critical, time-sensitive decisions that directly impact customer success across Europe.
What’s more, with the freedom of hybrid working, the adventure of international remote days, and access to elite-level wellbeing and career support, this role gives you the tools and the trust to thrive.
So, if you want to thrive in a fast-paced and customer-focused environment, read on and apply today!
The Role
As a Land Freight Customs Co-ordinator, you will ensure high-quality customs compliance and customer service within a fast-paced freight forwarding environment.
You will manage shipments accurately and efficiently through customs processes, while proactively updating and supporting customers.
Developing an understanding of customers’ needs, you will build and maintain strong relationships and address issues, delays and service updates in a timely and professional manner.

Additionally, you will:

• Work to KPIs and SLAs and resolve issues promptly
• Prepare and check customs entries promptly for compliance
• Support and communicate cancellation and amendments for customs entries
• Report any escalations to your Team Leader

About You

To be considered as a Land Freight Customs Co-ordinator, you will need:

• Experience with customs procedures and regulations, and freight forwarding
• Experience in a fast-paced, team-focused environment
• Strong communication and customer service skills
• High levels of organisation and time management
• Relationship-building skills at all organisational levels

The closing date for this role is 13th June 2025.
Other organisations may call this role Freight Forwarding Co-ordinator, Logistics Co-ordinator, Customs Administrator, Freight Customs Agent, Customs Operations Co-ordinator, Import/Export Clerk, or Freight Compliance Officer.
Webrecruit and Yusen Logistics are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you want to join us as a Land Freight Customs Co-ordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency

Please refer the Job description for details