Language Interpretation II at UT Southwestern Medical Center

Dallas, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Dec, 25

Salary

0.0

Posted On

20 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Medical Interpretation, Customer Service, Bilingual Communication, Medical Terminology, Interpersonal Skills, Patient Care, Documentation, Cultural Sensitivity, Team Leadership, Ethics, Flexibility, Problem Solving, Attention to Detail, Time Management, Training, Project Assistance

Industry

Higher Education

Description

WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! JOB SUMMARY Works under general supervision of Manager, Language Services Department. Shift: During training 8am-4:30pm. Training should last from 4-6 weeks. After training, shift TBD. Candidates should be prepared to work flexible hours, nights and weekends as needed. BENEFITS UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include: PPO medical plan, available day one at no cost for full-time employee-only coverage 100%25 coverage for preventive healthcare-no copay Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave Benefit Wellness programs Tuition Reimbursement Public Service Loan Forgiveness (PSLF) Qualified Employer Learn more about these and other UTSW employee benefits! EXPERIENCE AND EDUCATION Required Education Associate's degree required with four (4) years of job-related experience in a health care setting preferred or Experience 2 years of interpretation experience with use of medical terminology and excellent customer service skills and Must speak, read, and write English and target language fluently. Licenses and Certifications (MINC) MEDICAL INTERPRETER NATL CERT If not completed at the time of hire, the expectation is to achieve the Medical Interpretation National Certification within the first 18 months of employment. Preferred Education Bachelor's Degree Licenses and Certifications (MINC) MEDICAL INTERPRETER NATL CERT by an NCCA accredited organization Upon Hire JOB DUTIES Must be able to accurately interpret medical and health care information/instructions from physicians, nurses, or other health care staff to patients/families; and accurately interpret questions and/or concerns from patients/families to physicians, nurses, or health care staff. Must be able to speak, read and write both English and a second language. Must be able to communicate effectively both verbally and in writing, with patients, families, and hospital staff. Translate consent forms, discharge orders, teaching protocols, and similar from English to target language (s). Assist in obtaining patients/families signature where appropriate. Provide information regarding health care related cultural issues/needs of limited English proficient patients/families to hospital staff to develop sensitivity. Must adhere to the Medical Interpreter Code of Ethics and Standards of Practice. Must be able to demonstrate patient centered behaviors with a focus on responding quickly to calls for services. Must have excellent interpersonal skills and demonstrated ability to serve patients, families, clinicians, and physicians. Assist with varying departmental activities and projects as requested. Document in EPIC all daily patient sessions, including University hospitals, hospital based and ambulatory clinics in an accurate and timely manner. Keep an accurate list of interpretation sessions and enter this information by the end of each using the RedCap application in Epic per Language Services Department standards of practice. Ability to meet physical and non-physical demands as outlined in the job description is an essential function of the job. Proactively search for ways to improve service. Performs other duties and special projects as assigned. Assumes the Team Lead role as needed to support Language Services departmental operations. SECURITY AND EEO STATEMENT Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 113.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position. EEO Statement UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

Responsibilities

Accurately interpret medical and healthcare information between patients and healthcare staff. Document daily patient sessions and assist with departmental activities as needed.