Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now!
PeopleCert, on behalf of LanguageCert, is seeking Quality Auditors (QAs) on a project basis to ensure that approved centres comply with LanguageCert and regulatory requirements. This role involves conducting external quality assurance audits to assess a centre’s infrastructure, systems, and internal quality assurance arrangements. The QA will verify that processes and practices are effectively implemented and aligned with LanguageCert’s standards.

• Perform centre audit/monitoring activities with new and existing centres to ensure compliance with LanguageCert’s centre approval criteria and associated policies and procedures.
• Provide centres with clear and constructive advice, support and guidance with regard to internal quality arrangements and LanguageCert’s qualifications, policies and procedures and regulatory requirements.
• Carry out announced and/or unannounced visits to monitor the conduct and integrity of examinations
• Carry out audit activities to verify the compliance of a new examination room/venue according to LanguageCert’s set specifications.
• Complete accurate centre audit reports/records, written in a clear and constructive manner, returning them to LanguageCert and the centre no later than 5 business days after the audit activity.
• Inform centres of any identified non-compliance and actions required to remedy.
• Monitor and follow-up on identified centre non-compliance to ensure appropriate close out of actions required
• Recommend to the Quality Officer sanctions to be imposed on centres.
• Undertake investigations regarding alleged malpractice / maladministration as assigned by the Quality Officer.
• Demonstrate full understanding and implementation of LanguageCert’s systems, process, policies and procedures to ensure compliance with internal Management Systems.
• Provide any audit clarifications required.
• Attend training/standardisation events from time-to-time throughout each calendar year.
• Declare any existing or prior activities which would/may conflict with the role of QA and report, in writing, any conflicts that may, form time-to-time occur.
• Act as a goodwill ambassador for LanguageCert by the courteous treatment of all customers, ensuring at all times that the professionalism of the company is upheld.
• Maintain own Health & Safety and that of LanguageCert staff and candidates in accordance with the company’s Health & Safety requirements.