Shuswap Vet Clinic is a dedicated veterinary practice specializing in both large and small animal care, serving our local agricultural and equine communities. We pride ourselves on compassionate, expert care and a supportive work environment. We’re looking for a friendly, organized, and dependable Large Animal Receptionist to join our team and be the first point of contact for our valued clients.

JOB SUMMARY

As a Large Animal Receptionist, you’ll play a key role in managing the front desk operations of our large animal division. You’ll interact with dairy farmers, horse owners, ranchers, hobby farmers and our 5 large animal veterinarians to coordinate appointments, manage records and billings, and ensure the highest level of customer service.

REQUIREMENTS

· Previous experience in a veterinary, agricultural, or animal-related receptionist role preferred.
· Strong customer service and communication skills.
· Ability to multitask in a fast-paced environment.
· Familiarity with veterinary software is a plus.
· Comfortable around large animals and understanding of agricultural terminology.
· High school diploma or equivalent required; additional training or certification in veterinary assisting or office administration is a plus.

· Greet clients in a courteous and professional manner.
· Answer and route phone calls, emails, and messages promptly.
· Schedule appointments for farm calls and in-clinic visits.
· Maintain accurate and up-to-date medical records.
· Process payments, invoices, and insurance paperwork.
· Assist with clerical tasks such as filing, scanning, and inventory management.
· Communicate with veterinarians, technicians, and support staff to ensure smooth clinic operations.