Last Mile Area Manager ( Cairo ) at Bosta

Cairo, Cairo, Egypt -

Full Time

Start Date

Immediate

Expiry Date

17 Oct, 26

Salary

0.0

Posted On

19 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Last-Mile Logistics, Fleet Management, Capacity Planning, KPI Monitoring, Root-Cause Analysis, Data Literacy, Excel, Team Leadership, Operational Metrics, COD Execution, SLA Management, Cost Control, Performance Management, Cross-functional Collaboration, English Proficiency, Arabic Proficiency

Industry

Logistics;Transportation;Supply Chain and Storage

Description

About us :- Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions. We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system \n Job Duties:- • Own hub-level ASR (Attempt Success Rate), DSR, and Delivery Promise across the assigned area; set and deliver weekly targets. • Monitor daily performance dashboards and lead root-cause analysis whenever a KPI slips. • Manage COD delivery execution and reduce failed and fake delivery attempts. • Plan courier capacity against volume and keep load per courier (OFD/courier) within a healthy, sustainable range. Balance the fleet mix (motorcycles vs. vehicles) to volume, geography, and parcel profile. Backlog & Aging Control • Keep forward backlog and parcel aging within SLA; coordinate overflow across hubs when demand spikes. • Drive down fake attempts, wrong-zoning, not-found, and lost/damaged parcels. • Enforce exception-handling, scanning, and dispatch discipline across all hubs. • Own cost-per-package for the area; manage courier contract rates and right-size structural capacity. • Lead, coach, and develop hub leads and supervisors; build a performance-driven culture. • Partner with Mid-Mile, Tech, Fulfillment, Quality, and Commercial teams to resolve cross- functional issues and protect merchant experience. • Produce clear, data-driven weekly performance reviews for leadership Job Requirements:- Bachelor's degree in Business, Logistics, Engineering, or a related field. • 4+ years in last-mile, logistics, or field operations, including 2+ years leading teams. • Strong data literacy — confident with Excel, dashboards, and operational metrics. • Proven fleet / courier management and capacity-planning experience. • Strong problem-solving and root-cause analysis skills. • Fluent Arabic; good written and spoken English. • Based in Greater Cairo and able to travel across assigned hubs. \n

Responsibilities

Manage hub-level delivery performance, including success rates and delivery promises, while optimizing courier capacity and fleet mix. Lead and develop hub supervisors to maintain operational discipline and reduce parcel aging and losses.