DESCRIPTION

The Field Capacity Specialist is responsible for establishing and maintaining a network of qualified Independent Contractors (ICs) to support business objectives. Will coordinate with General Managers to monitor ICs performance. Collaborate with General Managers, Regional Managers and Regional Director to support business growth, attrition of ICs generation and continuing to monitor delivery SOPS to meet/exceed customer standards. Coach, train and teach IC’s on our customers’ requirements

REQUIRED SKILLS

• Ability to develop and maintain rapport and effective internal and external relationships to support business success.
• Excellent verbal and written communication skills.
• Experience with Microsoft Office and other business systems.
• Understand P&L and sales profitability.

REQUIRED EXPERIENCE

• Undergraduate degree in business or a related field preferred.
• 5+ years of operations, management, systems/applications experience in logistics and supply chain service environments or delivery service providers.
• Experience with 3rd party contracts for delivery agents.
• Previous Business Development experience a plus.