Last Mile Hub Senior Coordinator (Mokattam) at Bosta

Cairo, Cairo, Egypt -

Full Time

Start Date

Immediate

Expiry Date

11 Jul, 26

Salary

0.0

Posted On

12 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Logistics, Shipment Coordination, KPI Tracking, Operations Management, Data Entry, Workflow Optimization, E-commerce Logistics, Inventory Management, Courier Coordination, Cash Collection Management, Problem Solving, Communication

Industry

Logistics;Transportation;Supply Chain and Storage

Description

About Bosta: Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop shop for delivery solutions. We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system. About The Role : Responsible for managing daily hub operations, coordinating shipments, tracking KPIs, and ensuring smooth workflow and service quality in line with Bosta’s standards. Job Code : 2025OPER-125 \n Job Responsibilities 1. Receive the new pickups closed in bosta flyers. 2. Ensure that the tracking number was written correctly on the flyer with the marker by the couriers. 3. Receive the shipments(new pickups) on the system and add the tracking numbers on the “Receiving Pickups” sheet. 4. Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses. 5. Add the cash collection and Refund shipments to the courier’s routes. Send the routes directly to the stars’ App. 6. Receive the undelivered shipments on the system and the productivity sheet as well. 7. Get the receiver’s signature and IDs# on delivered shipments with Zero Cod. 8. Get hard copies of returned shipments signed by the business. 9. Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis. 10. Make a verification call on the undelivered shipments or” Canceled” shipments on a daily basis. 11. Cancel the refused shipments on the system. 12. Transfer the canceled orders after exceeding holding period at the hub”24 hours” to sorting facility team through” Transfer to Hub” 13. Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments. 14. Performs related duties as required. Job Qualifications - 6 months to 1 year of experience in logistics field, in e-commerce or shipping industry. - Only graduates are eligible for this role. \n

Responsibilities

The Senior Coordinator is responsible for managing daily hub operations, including shipment coordination, tracking KPIs, and ensuring service quality. They oversee courier routes, handle cash collections, and manage the processing of undelivered or canceled shipments.