Last Mile Manager at Taager

, Giza, Egypt -

Full Time

Start Date

Immediate

Expiry Date

22 Aug, 26

Salary

0.0

Posted On

24 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

3PL Management, KPI Development, SLA Management, Contract Negotiation, Cost Optimization, Analytical Thinking, Problem Solving, SQL, Visual Basic, Power BI, Fulfillment Operations, Logistics Leadership, Communication Skills, Project Management, Data Analysis, Vendor Management

Industry

Retail

Description

About Taager Taager is the first B2B startup focused on social sellers- Merchants. We are democratizing the social e-commerce space by enabling budding as well as seasoned entrepreneurs to sell online with no required capital, inventory, or operational experience. We have our Merchants covered from merchandising, warehousing, shipping, cash collection and customer service. In 2019 we started as a team of 8 people, now we are over 350 employees across Egypt, KSA and the UAE. We serve more than 34K social e-commerce sellers from incredibly diverse backgrounds – from students earning a part-time income to highly ambitious digital marketing experts looking to become solo entrepreneurs. The sellers on our platform benefit from access to 2,500+ highly marketable products. Our people are driven by our mission and motivated by our desire to deliver the most seamless customer experience to the sellers on our platform. With a continuous focus on quality and execution, we are changing the social e-commerce landscape in the MENA region! Our Mission Our mission is to empower anyone to start and scale their e-commerce business. Our Vision We envision a world where everyone has the opportunity to sell online, make a living and even get rich in an easy and low-risk environment. A world where the magic of technology becomes accessible to the most talented of Merchants. Why Taager? 🌍 📌You'll be working within an organization with diverse teams based in different countries around the globe (10 different nationalities). 🏢 You will be welcomed to our vibrant fast-paced office in New Maadi, Cairo. 💸We pay fair market rates and offer a comprehensive compensation package (Salary + Stock Options + Performance based Salary Increases), as we believe our employees should be compensated fairly for their talent and capabilities. 🤓We invest in our people's growth and promote internal succession. 🤝🎉You will be working alongside talented, caring, and ambitious individuals. We're very intentional about our selection process so that we hire people who can help us become a vibrant and healthy work environment for everyone. ⚕️We offer a comprehensive medical insurance package. 💰Unique and profitable business model Last Mile Manager We are looking for a talented Last Mile Manager to lead our Last Mile Manager. The role focuses on overseeing and benchmarking our partner courier companies' performance and initiating strategic solutions to address challenges. The 3PL Manager will be the main point of contact with our partners from the courier companies. What you will be doing: Manage and control performance, cost and capacity of External Fulfillment Logistics provider (3PLs) Monitor and analyze customer experience and delivery performance. Develop and oversee KPIs and SLAs with 3PLs. Lead process improvements and cost optimization initiatives for the LM operations. Lead contract negotiations with our external fulfillment partner. Develop and maintain strong communication processes to ensure a smooth and efficient flow of accurate information across Taager’s various teams What will make you successful: Bachelor’s degree in Business Administration, or a related field Proven operations leadership experience in a similar fast-paced process driven manufacturing, production, or distribution/logistics environment Excellent fulfillment operations knowledge preferable in a 3PL environment Proven analytical thinking skills are critical to success in this position Business case decision-making, complex problem-solving capabilities and attention to detail Excellent communication skills with the ability to influence effectively at all levels Team player who can facilitate successful project work within deadlines Proven track record of delivering projects within scope, time, budget and quality Experience with analytical tools such as data warehouse tables: SQL / Visual Basic / Power BI

Responsibilities

Oversee and benchmark the performance of partner courier companies and 3PL providers to ensure efficient delivery. Lead contract negotiations, cost optimization initiatives, and develop KPIs to improve the last-mile customer experience.