Latvian Speaking Customer Service for Real Estate industry at Mercier Consultancy MD

Sofia, Sofia-City, Bulgaria -

Full Time

Start Date

Immediate

Expiry Date

27 Dec, 25

Salary

0.0

Posted On

28 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Latvian, Customer Service, Real Estate Knowledge, Communication Skills, Problem-Solving, CRM Systems, Market Trends, Client Support, Scheduling Viewings, Application Processing, Buying Process, Rental Process, Issue Resolution, Team Collaboration, Local Market Conditions, Real Estate Regulations

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is excited to offer a unique opportunity for Latvian Speaking Customer Service Representatives specializing in the Real Estate industry. This role is ideal for individuals who have a passion for real estate and enjoy assisting clients with their property needs. As a customer service representative, you will engage with clients in Latvian, providing them with support and guidance through their property-related inquiries. Key Responsibilities Manage customer inquiries regarding real estate listings, sales, and rental processes via phone, email, and chat in Latvian. Provide information on available properties, market trends, and pricing. Assist clients with scheduling viewings, processing applications, and navigating the buying or renting process. Resolve any issues or queries promptly to ensure customer satisfaction. Document all customer interactions thoroughly in the CRM system for record-keeping and follow-up. Collaborate with real estate agents and other internal teams to provide comprehensive support to clients. Stay informed about local market conditions and real estate regulations to provide accurate information to customers. Fluency in Latvian (both written and spoken) is essential; knowledge of English is a plus. Previous experience in customer service, preferably in the real estate industry. Excellent communication skills with a professional and friendly demeanor. Strong problem-solving abilities and an ability to handle client concerns effectively. Ability to manage multiple inquiries and prioritize workload efficiently. Familiarity with CRM systems and a good understanding of real estate processes. Willingness to work flexible hours, including weekends as required. Competitive Monthly Salary Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More...

Responsibilities

Manage customer inquiries regarding real estate listings and assist clients with their property needs. Provide support through various communication channels while ensuring customer satisfaction.