Laundry Attendant – Linen Care & Fabric Presentation Specialist at InterCon at IHG Career

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

13 Aug, 26

Salary

0.0

Posted On

15 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Linen Care, Fabric Presentation, Laundry Equipment Operation, Garment Care, Quality Assurance, Sorting, Pressing, Folding, Inventory Management, Hygiene Standards, Time Management, Attention To Detail

Industry

Hospitality

Description

At InterContinental Hotels & Resorts Residences Dubai Business Bay, we are seeking a Laundry Attendant to support exceptional garment and linen care standards that ensure guest comfort, presentation, and operational excellence across the property. This role is designed for a detail-oriented, hands-on, and quality-driven professional who takes pride in maintaining the highest standards of cleanliness, fabric care, and presentation—ensuring every linen item and guest garment reflects the luxury experience we deliver. This is more than a traditional laundry role. InterContinental Residences Dubai Business Bay represents refined residential luxury, where every detail matters. As a Laundry Attendant, you play a critical role behind the scenes by ensuring linens, uniforms, and guest laundry are processed with precision, care, and efficiency. -------------------------------------------------------------------------------- Why This Role Matters Laundry operations are essential to the guest experience. As a Laundry Attendant, you are responsible for ensuring all hotel linen, uniforms, and guest garments are cleaned, pressed, sorted, and delivered to the highest quality standards. You will support the Laundry Supervisor in maintaining operational efficiency and consistency across laundry services. This role directly contributes to guest satisfaction, brand presentation, and operational excellence. -------------------------------------------------------------------------------- Be the Quality Behind the Comfort You will handle linen and garment care with precision, ensuring every item is clean, fresh, well-presented, and delivered on time. From operating laundry equipment to inspecting finished items for quality, every task you complete contributes to a seamless luxury guest experience. -------------------------------------------------------------------------------- What We’ll Support You to Do • Deliver Laundry Excellence: Maintain the highest standards of linen and garment processing • Support Guest Comfort: Ensure timely and accurate handling of guest laundry requests • Contribute to Operational Efficiency: Support smooth daily laundry operations • Maintain Quality Standards: Ensure all items meet presentation and hygiene requirements -------------------------------------------------------------------------------- The Gig Reporting to the Laundry Supervisor, the Laundry Attendant supports daily laundry operations at InterContinental Residences Dubai Business Bay. The Opportunity Be part of delivering luxury residential hospitality standards through exceptional linen and garment care The Strategy Maintain consistency, efficiency, and attention to detail in all laundry processes The Impact Ensure every linen item and garment enhances the guest experience You will be responsible for sorting, washing, drying, pressing, folding, and distributing linen and garments while maintaining cleanliness and operational standards within the laundry area. -------------------------------------------------------------------------------- Stay Human At InterContinental, every detail matters. This role is about more than processing laundry—it is about creating comfort, care, and confidence through exceptional presentation and quality. -------------------------------------------------------------------------------- Your Day-to-Day No two days are the same; your responsibilities will include, but are not limited to: Laundry Operations • Sort linens, uniforms, and guest garments according to fabric type and washing requirements • Operate washing machines, dryers, and pressing equipment safely and efficiently • Fold, press, and prepare items according to hotel presentation standards • Ensure proper handling of delicate fabrics and special garment care requirements Guest Laundry Services • Process guest laundry requests accurately and promptly • Ensure timely delivery of guest garments • Handle guest items with professionalism and care • Report discrepancies or damaged items immediately Linen & Uniform Management • Assist with linen sorting, distribution, and storage • Support uniform issuance and collection procedures • Monitor stock levels of linen and laundry supplies • Maintain proper organisation of laundry inventory Quality Assurance • Inspect cleaned items for stains, damage, or imperfections • Reprocess items that do not meet quality standards • Ensure all items are fresh, clean, and properly finished Operational Support • Maintain cleanliness and organisation of laundry areas • Report equipment issues to the Laundry Supervisor • Follow daily production schedules and priorities • Support team members during peak operational periods Health, Safety & Compliance • Follow health, hygiene, and safety procedures • Use laundry chemicals and equipment correctly • Adhere to hotel operational standards and policies • Ensure compliance with brand and safety regulations -------------------------------------------------------------------------------- What Success Looks Like • Consistently high-quality linen and garment presentation • Efficient completion of assigned laundry tasks • Timely delivery of guest laundry requests • Strong teamwork and operational reliability • Compliance with safety and hygiene standards • Positive guest satisfaction related to linen and garment quality -------------------------------------------------------------------------------- Who This Role Is Perfect For • Detail-oriented and hands-on individual • Quality-focused with strong organisational skills • Reliable and hardworking team player • Able to work efficiently in a fast-paced environment • Committed to maintaining high operational standards • Takes pride in cleanliness, care, and presentation -------------------------------------------------------------------------------- What We Need From You Ideally, you bring some (or all) of the following: Education • Basic education required • Laundry or hospitality training is an advantage Experience • Previous laundry or housekeeping experience preferred • Experience in hotels, serviced residences, or commercial laundry operations is an advantage • Familiarity with laundry machinery and fabric care procedures beneficial • GCC/Dubai experience is a plus -------------------------------------------------------------------------------- Personal Attributes • Strong attention to detail • Positive and service-oriented attitude • Good teamwork and communication skills • Reliable and disciplined • Physically fit and able to perform manual tasks • Ability to work efficiently under pressure • Commitment to quality and consistency -------------------------------------------------------------------------------- What You Can Expect from Us We give our people everything they need to succeed — from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. These include a full uniform, generous room discounts, and world-class training programs. Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We foster a culture of trust, support, and acceptance — always welcoming different backgrounds, experiences, and perspectives. At IHG, we give every member of our team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work. Through our myWellbeing framework, we’re committed to supporting wellbeing across your health, lifestyle, and workplace. Ready to Shape the Guest Experience? If you don’t meet every requirement but believe you bring the right energy, leadership, and passion for people, we’d still love to hear from you. Join us and be part of shaping distinctive hospitality experiences in Dubai—where your ideas, personality, and expertise help define how guests connect, unwind, and remember us. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Responsibilities

Responsible for sorting, washing, drying, pressing, and distributing hotel linens, uniforms, and guest garments to luxury standards. Ensures operational efficiency and quality control within the laundry area to enhance the guest experience.