Company Description
Sofitel Al Hamra Beach Resort

Job Description

• Know all the pressing instructions and separate for appropriate pressing.
• To respect deadlines for guest laundry service.
• To check all uniforms, guest garments before and after washing for stains, defects and take appropriate action.
• To have a full knowledge and understanding of different textiles and their proper care.
• To report any found items to the Supervisor.
• To ensure cleanliness and orderliness of work area.
• To ensure all the equipment is clean and well maintained.
• To co-ordinate closely with laundry attendant to ensure smooth workflow and to assist them in daily operations.
• To report any guest comment or complaint to the Laundry Supervisor.
• Aware of express service and should be able to answer guest’s questions.
• Respect key handling procedures.
• To respect guest privacy and information confidentiality.
• To daily read the logbooks and to be updated with the latest internal information.
• To be fully conversant with the Hotel’s facilities, opening hours, special events as well as Tourist areas in the country to be able to answer basic guest questions on these subjects.
• Responsible for any missing items and mishandled guest articles.
• Inspects and sorts cleaned guest articles according to the room number; Ensures they are ready for delivery after verifying they are properly cleaned and pressed
• To carry out special projects according to given assignments.

Please refer the Job description for details