Laundry Supervisor at Accor

Baie Sainte Anne, Baie Ste. Anne, Seychelles -

Full Time

Start Date

Immediate

Expiry Date

07 Sep, 26

Salary

0.0

Posted On

09 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Staff Supervision, Quality Inspection, LQA Standards, Inventory Management, Departmental Training, Public Area Maintenance, Guest Relations, PMS System, Health and Safety Compliance, Attention to Detail, Interpersonal Skills, English Proficiency

Industry

Hospitality

Description

Company Description Raffles Seychelles, part of the esteemed Raffles Hotels & Resorts, boasts 20 ultra-luxury properties worldwide, some featuring exclusive branded residences. In 2023-24, four new Raffles hotels will be unveiled. The brand, named after Sir Stamford Raffles, exudes elegant British charm while catering to the modern lifestyles of well-travelled guests. With warm, personalized service and iconic Raffles Butlers, we offer an atmosphere of generosity. Our hotels are not just accommodations; they are art museums, culinary hubs with renowned chefs, and pioneers in next-gen wellness experiences. We prioritize cultural and natural heritage preservation, employing experts within our properties. At Raffles, guests transform into friends and eventually become family. It's a place to celebrate, explore, exchange ideas, and discover a new dimension of luxury that resonates with emotions as gracefully as the Raffles name itself. Job Description Position: Housekeeping Supervisor Department: Housekeeping Reports to: Housekeeping & Laundry Manager ______________________________________________________________________ PURPOSE OF POSITION To provide a consistent room and bathroom product, and service adjacent areas to meet Raffles standards for cleanliness and presentation KEY ROLES & RESPONSIBILITIES Manage and supervise all tasks of his/her staff Ensure all arrival & occupied guest villas are cleaned & inspected at highest standard comply with LQA & brand standards. Ensure villas are up to date with required amenities & supplies Ensure pantries & colleague’s buggies are checked on daily basis and maintained to set standards Ensure to report issues in regards of landscaping & maintenance in and around villas and report them in timely manner Ensure to conduct departmental training as per the schedules and to match hours of training required on monthly basis Ensure public areas are well maintained Ensure that guest supplies are replenished Ensure guests’ requests are promptly and courteously met Ensure all laundry are delivered before time of return is mentioned in laundry list Ensure to check all show villas on daily basis Conduct regular room checklists and to check all vacant not reserved, OOS & OOO rooms on daily basis Report damage or malfunction in hotel rooms using P.M.S system Maintain tools & equipment in proper state of cleanliness and repair Maintain a section floor report Conduct daily briefings with staff at floor level Report unusual behavior/activities on floors to Housekeeping In charge/ Director of Housekeeping Ensure to check Trust you report on regular basis and communicate to team members Record room status in allocated section accurately Comply with hotel’s health, safety and hygiene policies Attend meetings and training sessions as required Fully understand the difference in guest levels (VIP) and in room categories PERSONAL ATTRIBUTES Good reading, writing and oral proficiency in English Must be well presented and professionally groomed at all times Strong interpersonal skills and attention to detail QUALIFICATIONS Degree from School for Tourism & Hotel Management EXPERIENCE Minimum 3 years experience in a similar capacity in the hospitality industry Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

Supervise housekeeping and laundry staff to ensure guest villas and public areas meet luxury brand standards for cleanliness and presentation. Manage daily operations including room inspections, amenity replenishment, and the timely delivery of laundry services.