Laundry Valet at Accor

Turayf, Northern Borders Province, Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

14 Feb, 26

Salary

0.0

Posted On

16 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Housekeeping, Customer Service, Laundry Management, Attention to Detail, Communication, Teamwork, Problem Solving, Time Management, Discretion, Initiative, Cultural Awareness, Service Excellence, Maintenance, Inventory Management, Training, Professionalism

Industry

Hospitality

Description

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world, where life beats faster. Job Description General Responsibilities Ensure all housekeeping facilities, including but not limited guest rooms, public areas, food and beverage outlets, minibar, laundry and specified back of house areas are cleaned according to departmental standards Assist the Housekeepers through supplying rooms with clean linen, towels and room supplies, collect dirty laundry and deliver other relevant requested items Ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced/refurbished as required Perform rotation cleaning duties as required Replenish amenities according to the operational standards Ensure proper labelling and handling of guest laundry, staff uniforms, and special items. Organize and store clean linen and uniforms in designated storage areas. Communicate effectively with the external laundry provider to ensure timely delivery and resolution of any issues. Monitor linen stock levels and alert the Housekeeping Supervisor when restocking is required. Customer Specific Responsibilities Ensure guest satisfaction by performing such duties as attending to their requests and inquiries courteously and efficiently. Handle guest laundry professionally, ensuring discretion and care. Respond politely and efficiently to guest inquiries while performing duties. Always maintain guest privacy and security during room or laundry service support. People Specific Responsibilities Support a culture of service excellence and delivery taking pride in the work, taking personal responsibility for work, paying attention to detail, innovating, taking initiative, and working competently and confidently as one team Attend and participate in all training, including in safety, service, product knowledge, customer care and cultural awareness Communicate with others accurately and timely to ensure speed and quality of logistical services Advise management of any complaints, observations, maintenance needs and the like to ensure management is aware of issues to be addressed Occasionally assisting porters in their duties Qualifications Minimum 2-year experience in 5star hotel as Laundry Valet Additional Information Preferably an Arabic speaker

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

Ensure all housekeeping facilities are cleaned according to standards and assist Housekeepers with laundry and room supplies. Communicate effectively with external laundry providers and monitor linen stock levels.