LBM Sales Support Coordinator at Do it Best

Fort Wayne, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

0.0

Posted On

31 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Attention To Detail, Problem Solving, Organizational Skills, Customer Service, Data Entry, Technology Skills, Basic Accounting, Invoicing Procedures

Industry

Wholesale

Description

LBM Sales Support Coordinator Location: Fort Wayne, IN (Corporate office) Level: Hourly (Pay Class 3) Division / Department: Lumber & Building Materials Sales Reporting to position: Development and Support Manager Travel: NA About the Role: The LBM Sales Support Coordinator is an entry-level opportunity based in our Fort Wayne corporate office. This role works directly with our Sales team in the Lumber & Building Materials (LBM) division to support daily operations, strategic initiatives and special projects. This is not a retail or lumberyard position. This is a professional office-based role designed to prepare for future advancement within our LBM Sales division. You’ll learn from experienced sales leaders, develop industry knowledge, and gain the skills needed to grow into a broader sales role. Prior experience in forest products or building materials is not required. What we value most in a candidate is a proactive attitude, the ability to be coachable, and a strong interest in building the industry knowledge and confidence needed to succeed. This opportunity is well-suited for individuals early in their career or those seeking to transition into sales. We encourage candidates with experience in customer service, administrative support, retail sales, recent college graduates, and career changers interested in building a long-term career in sales to apply. Responsibilities: * Works in a diverse and collaborative team environment utilizing clear communication to deliver high productivity and contributes to the success of the team and goals * Support Lumber & Building Materials (LBM) managers and supervisors to gather information, expedite, and complete projects * Enter and maintain sales orders, purchase orders and contracts * Generate, review, and process customer invoices in a timely and accurate manner * Work closely with accounting and trading teams to reconcile billing discrepancies and resolve invoicing issues * Audit orders for accuracy * Provide Traders and Specialists with order tracking support * Prepare documents, materials, presentations and other projects as needed * Update and maintain member information as needed * Answer calls and assist with any questions or transfer to corresponding department * Assist in inventory management * Gather freight rates * Update reports, documentation, and price lists as needed * Coordinate meetings with the department and the entire trading floor * Assist in any other task that traders may need done Education and Experience: * High school diploma * Associates degree (preferred) * Customer service experience is a plus Skills and Abilities: * Excellent oral and written communication skills * High-level of attention to detail to ensure accuracy * Self-starter and eagerness to learn product knowledge and processes. * Problem solving skills, and ability to meet deadlines * Organizational skills and customer service oriented * Positive attitude and personality * Data Entry and technology skills including Google Workspace * Understanding of basic accounting and invoicing procedures * Ability to manage multiple billing cycles and follow through on outstanding invoices Benefits available to you: * Full insurance benefits package including Medical, Dental, & Vision * Paid time off to foster work/life balance * Profit sharing * Bonus Pay opportunities * Retirement funding opportunities * Education reimbursement * Health club reimbursement * Career advancement opportunities About Do it Best Group Headquartered in Fort Wayne, IN, the Do it Best Group is the world's largest hardware, lumber, and building materials buying cooperative in the home improvement industry. With nearly $6 billion in annual sales, we support thousands of independently-owned locations across the United States and in more than 60 countries worldwide. Partners in the company have the flexibility to operate under the Do it Best, True Value, or their own local store identities, offering a diverse range of branding options to best serve their communities. Culture: Each team member is valued as an individual - with their intrinsic value at the forefront. We prioritize your career growth through one-on-one training, conferences, tuition assistance, mentoring and more. We encourage authentic relationships by hosting social events and fostering a culture where lasting friendships are made. In fact, the three most valued aspects of being a part of the Do it Best team are the culture, the compensation, and the level of fulfillment that each team member experiences from their role. Our Philosophy: Serving others as we would like to be served Our Mission: Making the best even better Our Goal: Helping members grow and achieve their dreams

Responsibilities

The LBM Sales Support Coordinator supports the Sales team in daily operations, strategic initiatives, and special projects. Responsibilities include entering and maintaining sales orders, processing customer invoices, and assisting with inventory management.