Lead Advisor Service Performance Monitoring at Ministry of Health - Manatū Hauora

Wellington, Wellington, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

17 Aug, 26

Salary

183609.0

Posted On

19 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Performance Monitoring, Assurance Practices, Strategic Leadership, Risk Assessment, Data Interpretation, Stakeholder Management, Health Service Delivery, System-level Judgement, Policy Advice, Equity Integration, Clinical Credibility Testing, Performance Analysis

Industry

Government Administration

Description

Provide strategic leadership and expert advice across Health NZ and the wider system helping Drive accountability, learning and improvement through evidence‑based monitoring Permanent | Wellington based Position | 4.4 weeks annual leave Midpoint of $183,609 dependent on your professional skills and experience Ko tōu ake mahi - What you’ll do This is an opportunity to shape how the Ministry monitors what matters most for people and communities — service delivery and performance. As Lead Adviser, Service Performance Monitoring, you’ll provide strategic leadership and expert advice across Health NZ and the wider system, building an integrated view of service performance, surfacing emerging delivery risks early, and helping drive accountability, learning and improvement through evidence‑based monitoring. You will Lead service performance monitoring and assurance across key health services, with a particular focus on hospital and specialist services delivered by Health NZ, advising on risks, trends and emerging issues affecting access, quality, equity and timeliness. Monitor priority services, care pathways and variation (including elective surgery, emergency departments, diagnostics, outpatient and specialist services, and mental health and addiction services), identifying systemic drivers and how delivery pressures interact with workforce, funding, infrastructure and digital enablers. Lead monitoring of Government health targets by tracking milestones and delivery trajectories, assuring the robustness of reported results, and identifying unintended consequences or gaming risks for escalation where required. Bring clinically informed monitoring and system‑level judgement by working with the Chief Medical Officer and Clinical Chief Adviser roles to interpret signals, test clinical credibility, and incorporate clinical input into escalated monitoring, deep dives and assurance activity. Strengthen quality, assurance and monitoring maturity through quality assurance of products and advice, recommending proportionate interventions (enhanced monitoring, targeted reviews, escalation), building strong cross‑system relationships, and embedding equity and Te Tiriti o Waitangi obligations in all work. Ko ngā pūkenga ōu - What you’ll bring Expert practitioner in monitoring and assurance practices with highly developed monitoring capability and personal judgement, including the ability to distinguish performance signals from noise, and identify emerging risks and recommend proportionate assurance interventions Expertise in monitoring and assurance of health service delivery, with the ability to assess performance across complex services such as hospital, specialist, diagnostic and mental health services at scale, using a disciplined, risk‑based approach. Strong system‑level judgement, enabling synthesis of service performance information across regions, care pathways and populations, and the ability to distinguish meaningful performance signals from data noise. Ability to interpret and challenge service performance data, including Government health targets and related measures, and assess delivery trajectories, risks, unintended consequences and potential gaming behaviours. Highly developed capability to integrate service‑performance insight with financial, infrastructure and digital considerations, supporting a holistic understanding of system performance. Extensive experience influencing senior leaders, boards, and external partners, including operating effectively in complex and politically sensitive environments. Ngā hua o tō mātou whare - What we bring Discover a world of opportunities for personal and professional growth. We're not just a workplace; we're a whanau that values your well-being and the importance of work-life balance. At Manatū Hauora, we value the authentic ‘you’, ensuring that every voice is heard and every perspective matters. Your wellness is our priority, with comprehensive support and resources to keep you thriving. Join us today and be part of a team dedicated to improving healthcare. We are committed to fostering an inclusive and respectful environment, welcoming applicants from diverse backgrounds. We value the unique perspectives and experiences each individual brings. Please contact us if you require any support to ensure the recruitment process is accessible. Me pēhea te tono mai - How to apply Applications close midnight Sunday 31st May 2026. Please note to be eligible for this position you will have working rights and be based in Wellington by the start date. If you plan to relocate, please add this detail to your cover letter. Click here to view the position description. Please follow the online process at our Careers Website to apply. Please ensure you upload a CV and covering letter with all applications. If you have any questions, email the recruitment team at recruitment@health.govt.nz. Please note: We are reviewing applications as they come in and interviews may take place during the advertising period. Please note if we receive a high number of applications this job may close prior to the closing date. We are not receiving recruitment agency submissions at this time. The Ministry of Health is steward of the New Zealand health system and the lead advisor to Government on health. Our overarching goal is for all New Zealanders to live longer and in better health to have an improved quality of life. As steward, we set the direction across the health system so we and others can make informed decisions and prioritise resources accordingly. We advise the Government on health policy, and regulate and monitor the health system, to ensure all New Zealanders have access to health care for better health outcomes. Our role is to create an environment where all New Zealanders are supported to stay well and where all parts of the health system are supported to operate at their best.

Responsibilities

Provide strategic leadership and expert advice to monitor health service delivery and performance across Health NZ. Drive accountability and improvement by tracking government health targets and identifying systemic risks in hospital and specialist services.