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With 60,000 employees and operations in approimately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Read more about that here: Working at INGJoin us and apply today!
Your place of work

As Lead segment team Private Banking/DGA North NL for Mortgages, you:

lead a (regional) team of 15–20 advisor, driving success through collaboration with other ING sales teams and e

• ternal stakeholders.
• are responsible for “your” team being “safe and compliant”.
• bear responsibility for employee and customer satisfaction and engagement.are responsible for realizing “your” commercial ambitions and financial objectives regarding mortgage advice to clients with comple income structures which requires both strong e
• pertise and commercial skills.stimulate commercial performance in e.g., leads, conversion, fee income, inflow and
• -sell.
• stimulate operational performance in e.g., appointment management and FTR.
• inspire advisors in commercial drive and sales skills.
• are a figurehead for the fellow advisory teams within ING
• prove your innovative strength by embracing new (digital) commercial opportunities.
• engage people to further grow our in e.g., efficiency and effectiveness.

These responsibilities are reflected in KPIs on clients (e.g., NPS, production and market share), financials (e.g., costs), ESG (e.g., share of high-quality housing in new production and home retrofits), people (e.g., organisational health), adding to the growth of our (primary) customer base (e.g. by cross-selling across the full range of financial needs) and being a safe and compliant bank (e.g., (non) financial risk and advice quality).