What you will do

• Provide technical leadership across the AI, RAG and cloud platform
• Design, develop and improve production-grade RAG and LLM solutions
• Work with document processing, embeddings, vector search and information retrieval
• Improve the quality, accuracy, performance and reliability of chatbot solutions
• Design and maintain scalable cloud infrastructure and platform services
• Develop APIs, integrations and distributed services using modern engineering practices
• Drive best practices around CI/CD, Infrastructure as Code, security and observability
• Identify architectural and technical improvements and turn them into actionable initiatives
• Work closely with software engineers, AI specialists, platform engineers and product stakeholders
• Provide technical guidance and support to multiple workstreams
• Help create alignment between teams following a recent organisational integration
• Communicate architectural decisions and technical concepts clearly to both technical and non-technical stakeholders
• Remain hands-on and contribute directly to the engineering challenges of the platform

What we are looking for

We are looking for an engineering-first profile rather than a purely managerial or research-oriented AI professional.

You bring:

• 4+ years of experience in software, cloud, platform or infrastructure engineering
• Strong hands-on experience with Retrieval-Augmented Generation (RAG)
• Experience developing applications using LLMs / Generative AI
• Experience with production-grade AI, chatbot or knowledge-retrieval platforms
• Strong experience with cloud infrastructure, preferably Azure
• Strong Python development experience
• Experience with APIs, microservices and distributed systems
• Knowledge of vector databases, vector search, embeddings and semantic search
• Experience with document processing and information retrieval
• Experience with DevOps, CI/CD and Infrastructure as Code
• Experience taking technical ownership or acting as a Lead, Staff or Principal Engineer
• Strong communication and stakeholder management skills
• The ability to bring structure and alignment to complex environments
• A pragmatic, proactive and delivery-focused mindset
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