Lead Application Engineer at NBCUniversal

Universal City, California, United States -

Full Time

Start Date

Immediate

Expiry Date

25 May, 26

Salary

150000.0

Posted On

24 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Application Strategy, Software Maintenance, Configuration Management, Software Development, Testing, Oracle Micros Simphony, NCR Aloha, Omnico OmniBasket, Agilysys InfoGenesis, Inventory Management, Warehouse Management, Kitchen Display Systems, Microsoft SQL Server, Transact-SQL, PowerShell, Python

Industry

Entertainment Providers

Description

Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Job Description How’d you like to be part of something BIG? As part of the Revenue Operations application team here at Universal Studios Hollywood you’ll be building and supporting various software systems that help make Universal Studios the entertainment capital of LA! The Revenue Operations team’s number one priority is ensuring that our various food and retail systems are delivering a stable and fast service. As a member of the team, you’ll help build, troubleshoot and operate applications to ensure system uptime, responsiveness and security. You’ll interact with team members across the IT and business landscape and have an opportunity to be a direct contributor of exciting and new technology. The Lead Application Engineer's role is to assist in defining the overall strategy, standardization, and maintenance of software applications in support of the achievement of business requirements. This includes creating, testing, analyzing, implementing and supporting software programs and applications along with configuration management of various existing applications. The Lead Application Engineer will also research, design, document, and modify software specifications throughout the production lifecycle. The Lead Application Engineer will serve as a key contact with the user community for solving business issues as well as providing support and guidance to other engineers on the team. RESPONSIBILITIES Work with other technical staff to lend expertise toward driving solutions. Lead the development and execution of testing to ensure the solution is capable of meeting the business needs and will be able to handle the Production Load. Assist in the definition, development, and documentation of software’s business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments. Lead or write, translate, and code software programs and applications according to specifications. Collaborate with business analysts, programmer analysts and architects in conceptualizing and developing new software programs and applications. Mentor and transition solutions to Park Operations Team. Understand and actively participate in Environmental, Health & Safety responsibilities by following established company policy, procedures, training and team member involvement activities. Perform other duties as assigned. Qualifications Bachelor’s degree from a four-year college or university is required; majors in Computer Science, Information Systems, or Business Administration, and/or 8-15 years equivalent work experience. 5-10 years of experience in an IT support function supporting a large Food/Retail Point of Sale application such as Oracle Micros Simphony, NCR Aloha, Omnico OmniBasket, or Agilysys InfoGenesis. Experience with solution planning and execution of installations, upgrades and hotfixes. 5-10 years of experience supporting Inventory and Warehouse Management Systems, such as Eatec and Cambar. Proficient in installing, configuring, and maintaining Kitchen Display Systems. Experience with relational database such as Microsoft SQL Server. Proficient with Transact-SQL programming including stored procedures, triggers, and reporting using SSRS. Experience with general scripting (Batch, VBScript, PowerShell, Python, etc.) is required. Experience working with various Windows platforms Windows 10/11, Server 2016 and up) is required. Capable of developing and supporting web solutions using HTML, CSS, Javascript, and .NET Framework. Experience supporting and maintaining Power Automate / Microsoft Flow tools. Hands-on experience developing and executing test scripts for Point of Sale, Inventory Management, Kitchen Management, and Warehouse Management Systems. On-call availability on a rotational basis. (M-F core role). Willingness to travel and or work weekends with short notice. Desired Characteristics: Experience with inventory and purchasing software systems. Excellent understanding of coding methods and best practices. Experience developing in .NET . Excellent understanding of SQL database and query best practices including triggers, stored procedures and reporting using SSRS. Proven analytical and problem-solving abilities. Strong organizational and time management skills to effectively contribute to multiple projects in an efficient manner. Ability to manage a high volume of details with excellent accuracy. Ability to effectively prioritize and execute tasks in a high-pressure environment. Strong track record meeting targets and objectives . Able to communicate effectively with non-technical staff and with members of interdisciplinary teams. Flexible and adaptable in regards to learning and understanding new technologies. Ability to work collaboratively with cross-function peers. Experience with ITIL processes and best practices. Experience in the hospitality industry preferred. Able to work both independently and in a team-oriented, collaborative environment. Results oriented with a history of problem resolution and prevention. Knowledge of applicable data privacy practices and laws preferred. Additional Requirements: Hybrid: This position has been designated as hybrid, which currently requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $135,000-150,000 (bonus eligible) Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected]. Business Segment: Universal Studios Hollywood Compensation: USD 135000 - USD 150000 - yearly

Responsibilities

The Lead Application Engineer assists in defining the overall strategy, standardization, and maintenance of software applications to meet business requirements, which includes creating, testing, analyzing, implementing, and supporting software programs. This role also involves serving as a key contact for user issue resolution and providing guidance to other engineers on the team.