Job Introduction
We’re looking for an exceptional Lead Application Operations Engineer - Microsoft SharePoint to help us make a difference to our planet.
As our Lead Application Operations Engineer - Microsoft SharePoint, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the week from home. This is a voluntary, non-contractual arrangement and the location advertised will be your contractual place of work.
Our opportunity is full time, but will also try our best to consider those intending to work a job share. Our people are at the heart of what we do and we’ll do our best to agree a working pattern that works for everyone.

YOUR WORLD OF EXPERTISE

We are seeking a Microsoft Expert to take on technical ownership, develop application strategy, create Roadmaps, and provide training and support for Microsoft SharePoint. While a strong technical background is essential, this role is highly collaborative, requiring excellent relationship management skills and the ability to build and nurture alliances with key stakeholders, policy owners, and technical teams to ensure alignment on strategy, design, and best practices.
The role also requires a Power Platform and Microsoft 365 skill set to assist in the management of our Microsoft investment.

You will work closely with other teams and colleagues:

• Representing the needs of end users and supporting their use and adoption of the tools.
• Knowledge & Information Management team to help drive the implementation and enforcement of governance policies and best practices.
• Digital Workplace colleagues for support and technical delivery of Microsoft features and products, providing suggestions for improving functionality and user experience
• Microsoft 365 Product Manager for collaboration on Roadmap and changes
• Senior Business Relationship Manager for communications, change and to develop and provide access to training.

KNOWLEDGE & SKILLS

• Excellent communication, presentation, and interpersonal skills.
• Demonstrate KIM based experience, in particular ISO 27001 and GDPR.
• Strong problem-solving and analytical skills.
• Create and maintain documentation, guides, FAQs, and best practices. Maintain detailed documentation of configurations, processes, and procedures.
• Stay updated on SharePoint features, updates, and best practices and share these with the SharePoint user community.
• Working knowledge of Power Platform, including PowerBI, PowerApps and Automate

ESSENTIAL CRITERIA, SKILLS AND EXPERIENCE:

1. Proven experience in a similar role that demonstrates technical ownership, management and support of SharePoint and related Microsoft 365 tools, demonstrating strong knowledge of architecture, design and best practice. (Expert by nature)
2. Demonstrate excellent relationship management; the ability to build and develop key relationships with stakeholders and technical teams, working collaboratively on strategy and design. (Better together)
3. Proven experience of collaborating, advising and training end-users on the use of Microsoft SharePoint and Power Platform. (Force for good)
4. Demonstrate excellent knowledge of Knowledge Information Management, ISO 27001, GDPR and proven experience in guiding users on how to apply these policies and processes to their work. (Live and breathe it)
5. Proven qualification or extensive experience in SharePoint and Power Platform. Have Microsoft Certified, Compliance and Identity Fundamentals (SC-900) qualification or similar. Evidence certification (or working toward) in Microsoft 365 and Power Platform. Possess ITIL qualification – level 3+ or similar experience.