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Lead Assistant Manager at EXL Talent Acquisition Team

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

0.0

Posted On

20 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Performance Management, KPI Tracking, Quality Improvement, Productivity Improvement, Customer Satisfaction, Subject Matter Expertise, Transaction Monitoring, Accounting

Industry

Business Consulting and Services

Description

* Process performance – as per agreed KPIs (50%) * Quality and productivity Improvement (20%) * Customer Satisfaction. (10%) * Level of subject matter expertise. (20%)

Responsibilities

The Lead Assistant Manager is responsible for processing performance based on agreed KPIs and driving quality and productivity improvements. They also ensure high levels of customer satisfaction and maintain subject matter expertise.