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Lead Assistant Manager at EXL Talent Acquisition Team

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

0.0

Posted On

12 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Performance Processing, Key Performance Indicators, Quality Improvement, Productivity Improvement, Customer Satisfaction, Subject Matter Expertise, Transaction Monitoring, Billing Support, Order To Cash

Industry

Business Consulting and Services

Description

* Process performance – as per agreed KPIs (50%) * Quality and productivity Improvement (20%) * Customer Satisfaction. (10%) * Level of subject matter expertise. (20%)

Responsibilities

The primary responsibilities involve processing performance according to agreed Key Performance Indicators, accounting for 50% of the role's focus. Additionally, the role requires driving quality and productivity improvements while ensuring high levels of customer satisfaction.