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Lead Associate, Closing Support, Consumer Direct APAC at Onity External Career Site
Mumbai City, maharashtra, India -
Full Time

Start Date

Immediate

Expiry Date

30 Dec, 25

Salary

0.0

Posted On

01 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Analytical Skills, Mortgage Servicing, MS Office, Encompass, Document Review, Loan Processing, Client Communication

Industry

Industrial Machinery Manufacturing

Description
JOB FUNCTIONS AND RESPONSIBILITIES Conducts a thorough review of client loan files for accuracy and completeness. Systematic input and updating of loan information into Encompass application. Document loan status changes in Encompass through comments Review the closing documents and complete the funding steps Facilitates document retrieval from the required teams in case if it is not available Communicate loan progress and outstanding requirements to clients via timely phone calls Note – Training will be conducted from office until certification is completed. (Period – 60 to 90 days) EDUCATION / EXPERIENCE Should be a graduate. Understanding of the Mortgage Servicing Industry. Effective communication and analytical skills required. Proficient in MS Office (Excel, Word and PowerPoint). No documented disciplinary action in the past 12 months. Should have an Appraisal rating of ‘Fully Meets Expectations’ or above in the last completed performance cycle. Should have completed 12 months in the organization and 9 months in the current role. WORK SCHEDULE OR TRAVEL REQUIREMENTS Ready to do any shifts including night shift as per Business unit requirements. Ready to travel to office for training and other learning work related activities as per Business unit requirements.
Responsibilities
The Lead Associate conducts thorough reviews of client loan files for accuracy and completeness, updates loan information in the Encompass application, and facilitates document retrieval. They also communicate loan progress and outstanding requirements to clients through timely phone calls.