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Lead Associate - F&A- REF86243Z_ Accounts Receivable Collection -- Mumbai T at WNS Global Services
Mumbai, maharashtra, India -
Full Time

Start Date

Immediate

Expiry Date

01 Mar, 26

Salary

0.0

Posted On

01 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Accounts Receivable, Debt Recovery, Customer Interaction, Negotiation, Billing Disputes, Compliance, Record Keeping, Performance Metrics

Industry

Business Consulting and Services

Description
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Contact customers via phone, email, or letters to remind them of overdue payments. Negotiate repayment plans and settlements in line with company policies. Maintain accurate records of customer interactions and payment commitments. Collaborate with the finance and sales teams to resolve billing disputes. Monitor aging reports and escalate high-risk accounts to management. Ensure compliance with legal and regulatory requirements in debt recovery. Provide regular updates and reports on collection status and performance metrics Qualifications Graduate Additional Information Should be comfortable to work in US Shifts Work from Office Mandatory
Responsibilities
The Lead Associate will contact customers to remind them of overdue payments and negotiate repayment plans. They will also maintain accurate records of customer interactions and collaborate with finance and sales teams to resolve billing disputes.