Lead Associate - Operations at WNS Global Services

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

21 Sep, 26

Salary

0.0

Posted On

23 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Accounts Payable, SAP, Oracle ERP, Oracle Fusion ERP, Financial Accounting, Team Leadership, MIS Reporting, SLA Management, KPI Tracking, Invoice Processing, Master Data Maintenance, Microsoft Office, Analytical Ability, Communication Skills, Process Improvement, BPO Operations

Industry

Business Consulting and Services

Description

Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact. Job Description LEAD ASSOCIATE- ACCOUNTS PAYABLESBrief Job Description: To handle Accounts Payables Global operationsKey Accountabilities:1) To function as per the Service Level Agreement2) To achieve all the SLA’s & key Performance Indicators as set by the Team manager.3) To function as per ISO 9001: 2000 procedures.4) To be willing to work in all shifts (including nights).5) Adhere to reasonable operational requests from the management.6) To attend all meetings and trainings as per requirements.7) Conduct trainings for new joiners, submit accreditation to the client8) Drive initiatives and Team building activities.9) Work very closely with teams across delivery locations and client.JOB RESPONSIBILITIES:1) To monitor and ensure the quality & quantity targets set for the team.2) Experience in leading small team sizes and work close with them.3) Distribution of invoices between team members and ensure performance4) Working knowledge in different Accounts Payable processes, like master data maintenance, invoice processing, payments and help desk in SAP / Oracle ERP’s5) Coordinating between different processing teams and resolve issues & queries.6) Preparing different MIS, SLA & KPI reports on a periodical basis.7) Good Communication & coordination between team members.PERSON SPECIFICATIONSESSENTIAL DESIRABLEWork Experience (Mention No. of years):• The candidate should have 4-5 Years of Work Experience in F&A in the area of Accounts Payables.• Prior experience in service/ BPO industry • Has prior customer handling experience.• Prior experience of relevant industry Knowledge/Qualifications/ Competency:• Commerce Graduate• Good Communication Skills• Proficiency in Microsoft Office skill - Additional Post graduate / Management or finance related courses would be an added advantage. Capabilities:• Domain expertise (F&A, AP)• Analytical ability• Detail oriented• Ability to work efficiently in a fast paced environment.• Flexibility to work in different shifts Special Role (Customer Specific Requirement) Exposure to Accounting in Oracle fusion ERP.-Experience in being part of process improvement / transformation initiatives. Qualifications Commerce Graduate

Responsibilities

Lead and monitor a small team to ensure the quality and quantity of Accounts Payable operations meet SLA and KPI targets. Coordinate invoice distribution, resolve queries, and prepare periodic MIS reports while managing global operations.