Start Date
Immediate
Expiry Date
22 Jun, 25
Salary
76000.0
Posted On
10 Jun, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Good communication skills
Industry
Other Industry
Policy Lead Associate - Redress
Division – CCPS
Salary – London £64,900 – £76,000 and National (Edinburgh and Leeds) £59,100 – £69,000 per annum (Salary offered will be based on skills and experience)
About the FCA
The FCA regulates the conduct of 42,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more
About the FCA
.
The team sits in the Redress & Reporting Policy Department within CCPS. Redress plays a critical role by owning and advising across the FCA on the policy requirements which ensure that firms put things right for financial services consumers when things go wrong, whether that’s making a complaint or claiming compensation in the event a firm goes under owing redress liabilities. As part of this role the team owns the FCA’s relationship with the FOS and FSCS. It is also responsible for Claims Management Company sector policy.
Our key pieces of work at the moment include: delivering on the commitment to modernise the redress framework following the call for input announced by the Chancellor last November, the preparations of a possible consumer redress scheme and related interventions to manage a possible large scale redress event arising from motor finance, and the delivery of a comprehensive revamped complaints reporting system to improve the quality of data we receive from firms.
What will you be doing?
As a Lead Associate, you will be a key member of the team, providing mentorship, partnering with the team manager to shape strategic direction, and fostering strong, meaningful relationships with key stakeholders. This role involves formal line and work management for 2-3 Associates.
Working alongside other team members, and key internal stakeholders, the successful candidate will play a key role in delivering against the Team’s core responsibilities:
What will you get from the role?
Which skills are required?
We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme
Click Here
).
Minimum
Essential
Our Values & Diversity
We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.
Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.
Did you know? 50% of our Executive Committee were the first in their family to attend university.
Benefits of working at the FCA
Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your lifecycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash.
Income protection
We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.
We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we can explore what might work best for both sides.
Follow this link to see what life is like at the FCA -
Life at the FCA
Application Support
We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable
and straightforward as possible.
If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.
Useful Information and Timeline
Please note that a cover letter is not required as part of the application process and will not be considered if submitted. Please ensure that your CV clearly outlines your experience and ability to meet the criteria for the role as described above. Your CV must be a maximum of three A4 pages and should be submitted as a single document via the FCA Careers Portal.
Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.
Got a question?
If you are interested in learning more about the role, please contact Raimonda Stankute at
Raimonda.Stankute@fca.org.uk@fca.org.uk
Applications must be submitted through our online portal. Applications sent via email will not be accepted.
Working alongside other team members, and key internal stakeholders, the successful candidate will play a key role in delivering against the Team’s core responsibilities:
What will you get from the role?