Lead Associate - Transactional Quality - Chennai DLF - REF89493Q_2025212235 at WNS Global Services

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

23 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Assurance, AP, AR, Finance And Accounting, PTP, OTC, Error Trend Analysis, Reporting, SLA Tracking, ISO Documentation, Compliance, Process Improvement, Communication

Industry

Business Consulting and Services

Description

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Lead Associate – Quality – Chennai - DLF SEZ Shift Timing – UK Shift – 1 PM To 10 PM IST – (Mon- Fri) Work Mode - Work from office Required only B.Com / M.Com / MBA Graduates Mandatory 3 years of Experience in AP or AR (Business is open to look at candidates with 2+ years’ experience in FNA AP or AR) Current organization work experience should be minimum 12+ months Business would prefer candidates who are immediate joiners or can join within 30 to 45 Days’ Notice Period. QA Background is preferred. And not Mandatory Job Description: Good domain knowledge of Finance & Accounting. Fair understanding F&A processes PTP or OTC. Perform process quality checks as per frequency & sampling strategy. Provide feedback to associates on performance quality. CCRP process adherence, record keeping and analysis. Error trend analysis and reduction plans. Prepare process specific reports. Participate in reviews/meetings. Share inputs for Process Training. Tracking SLA CTQs related to process accuracy. ISO documentation & Compliance checks. Identify process specific improvement opportunities. Good communication flow with Ops stakeholders. Conducting Quality sessions. Contribute process improvement ideas. Qualifications B.Com /M.Com /MBA – Mandatory

Responsibilities

The Lead Associate will perform process quality checks according to frequency and sampling strategies, providing performance feedback to associates and managing CCRP process adherence. Key duties also involve error trend analysis, reduction planning, preparing process-specific reports, and tracking SLAs related to process accuracy.