Lead Associate - Transactional Quality - Pune - Weikfield - REF98368T_20262 at WNS Global Services
Pune, maharashtra, India -
Full Time


Start Date

Immediate

Expiry Date

25 Jun, 26

Salary

0.0

Posted On

27 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Ap, Ar, Communication Skills, Excel, Procure To Pay, Vendor Master Data, Invoice Processing, Te Processing, Payments, Ap Helpdesk, Cash Application, Collections, Month End Reporting, Reconciliations, Quality, Reporting

Industry

Business Consulting and Services

Description
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Required Skills – AP – 3 years OR AR – 3 years (Communication Skills – Good, Excel) Shift Timing – Night Shift – US Shift (5:30 PM to 2:30 AM IST / 6:30 PM TO 3:30 AM IST) Work from office – Mon to Fri Job Description: Process: Procure to Pay Sub - processes in Scope: 1. Vendor Master Data 2. Invoice processing 3. T&E processing 4. Payments 5. AP helpdesk (Vendor and Employee Services) 6. Cash Application 7. Collections and Customer Service 8. Month End Reporting and Reconciliations Activities Evaluation Parameters: -Lead Associate Quality Total Work Experience (in years): 2-4 years Educational Qualification: Accounting Degree / Commerce Graduate Domain Experience: 1. Responsible for monthly reporting for AP & AR 2. Monitor regular Business Updates received by clients and trainers and update WNS DPMs and user manuals. 3. Meet the SLA requirements for the Process 4. Daily reporting of metrics 5. Weekly Client report preparation and presentation Roles and Responsibilities :- • Conduct process documentation as per ISO standards • Conduct & review sampling strategy in the team • Conduct root cause analysis for process improvements • Conduct MSA as per schedule. • Drive & conduct process compliance • Drive & conduct audits (pre-post duties) • Conduct base lining & analyze CTQs • Conduct measurement system analysis. • Drive brainwave initiative in the team • Conduct quality related trainings • Team-up with BBs / QAM’s to be a co-facilitator of projects/initiatives • Drive open forums/best practice sharing sessions Language Capability :-English Domestic & International Spoken Proficiency :-Good communication skills Written Proficiency :- Good communication skills Qualifications B.Com / M.Com / MBA – Finance
Responsibilities
The role involves conducting process documentation according to ISO standards, reviewing team sampling strategies, and performing root cause analysis for process improvements. Responsibilities also include driving process compliance, conducting audits, and leading quality-related trainings.
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