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Lead Associate - WFM at WNS

Milnerton, Western Cape 7446, South Africa -

Full Time

Start Date

Immediate

Expiry Date

08 Nov, 25

Salary

0.0

Posted On

09 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Statistics, Terminology

Industry

Information Technology/IT

Description

Engagement
Communication skills
Problem Solving
Planning & Organising
Risk Management
Incident Management
Data Analysis
Stakeholder Management
Client Communication
Report writing
Sound working knowledge of the latest Microsoft packages (Word, Excel, PowerPoint & Outlook)
Attention to detail

QUALIFICATIONS

Essential

Matric / Grade 12 or international equivalent
Call Centre Maths
Industry relevant training courses, including WFM processes, terminology and tools

Preferred

A relevant qualification in BA/BS degree required, preferred economics, statistics, business or equivalent education

How To Apply:

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Responsibilities

Please refer the Job description for details