LEAD VTC Technician - Support 3 conference rooms, classrooms, lecture halls, and auditorium located at Huntsville, AL. Duties to include maintaining, diagnosing, and repairing minor issues involving presentation PCs. Extron Video teleconference and secure video teleconference management, course research and conference support, troubleshooting, diagnosing, and repair of classroom equipment. Office duties require knowledge of Microsoft Office programs to complete reports and spreadsheets. Travel to and from all ATF properties within Huntsville city limits, including several explosive ranges, is required daily; therefore, the incumbent must possess a valid driver’s license and be able to follow explosive safety requirements. Job duties will be performed inside and outside, in all weather conditions.

MINIMUM EXPERIENCE

a. Shall have good working knowledge of Extron-based Audio/Video and teleconference systems with a minimum of two years’ experience.
b. Skills required, but not limited to, the ability to maintain, diagnose, and repair minor issues involving presentation PCs.
c. Keep classroom Crestron systems up and running, perform troubleshooting as needed, prepare, position, operate, and maintain VTCs and SVTCs.
d. Crestron Programming Certification shall be obtained within 12 months from the effective date of the contract to serve as backup for the AV Programmer and be able to perform minor programming corrections.
e. Shall have a working knowledge of Microsoft Office products
f. Shall be able to multitask in a high-stress environment.
g. Shall have demonstrated the ability to provide superior customer service and use political tact in professional dealings.
h. Individual shall be able to follow directions regarding explosive safety requirements and be willing to spend time in all weather conditions.
i. Shall be able to meet and pass the ATF-Background Investigation Requirements.
j. Shall possess a driver’s license and qualify for a Redstone badge.

Please refer the Job description for details