Lead Bike Mechanic at Alterra

Stratton, Vermont, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

23.0

Posted On

30 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bike Repair, Suspension Service, Drivetrain Service, Brake Bleeds, Wheel Truing, Suspension Setup, Parts Replacement, Mentoring, Supervision, Fleet Maintenance, Inventory Management, Documentation, Guest Service, Mechanical Proficiency, Problem-Solving, Organizational Skills

Industry

Hospitality

Description

Seasonal At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts Free or discounted multi-resort dependent season passes Free or discounted IKON pass Discounted golf & fitness center memberships Employee childcare rates & discounted seasonal programs Retail + F&B discounts Friends & family tickets Onsite medical clinic Medical, dental, vision, life, disability, EAP, HSAs, & FSAs 401(k) plan with company match Discounted tuition plan Paid parental leave Paid sick time, FTO, Vacation Additional perks & benefits for year round employees POSITION SUMMARY The Lead Bike Mechanic oversees the maintenance, repair, and safety standards of the entire rental bike fleet. This role ensures that all procedures are followed, completed with consistent and high‑quality work, and maintains excellent guest service. The Lead Mechanic is the primary technical expert in the shop and provides instruction, mentoring, and support to technicians of all levels. This position plays a critical role in maintaining fleet reliability and guest safety. This is a full-time seasonal position, compensated between $20.00 - $23.00/hour, based on experience. ESSENTIAL DUTIES Perform bike repairs, including (but not limited to) suspension service, drivetrain service, brake bleeds, wheel truing, suspension setup, and parts replacement. Train, mentor, and supervise Bike Technicians to ensure consistent workmanship and adherence to safety standards. Oversee pre/post rental inspection to maintain fleet reliability and quality standards. Coordinate with the Rental Supervisor and Bike Park Manager on inventory and ordering parts/supplies. Maintain detailed documentation for fleet maintenance, damage reports, and parts usage. Ensure all guest interactions reflect friendly professionalism and clear communication about repair needs, timelines, and costs. Assist with the assembly, inspection, and tuning of new bikes and equipment. Monitor tool condition, cleanliness, and safety of the workshop area. Support rental operations during peak periods, including guest fittings and protective equipment recommendations. Uphold and enforce all rental policies and safety protocols. Be prepared to assist in other aspects of resort operation as dictated by business levels Other duties as assigned QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITY REQUIREMENTS High school diploma or equivalent, required Minimum 3+ years of professional bike shop experience Strong background in mountain bike systems (suspension, hydraulic brakes, drivetrains) High-level mechanical proficiency Strong problem‑solving and organizational skills Excellent communication with staff and guests Knowledge of Stratton Mountain trail systems preferred PHYSICAL DEMANDS AND WORKING CONDITIONS Standing for prolonged periods; lifting 50+ lbs Work involves fine motor tasks and precision tools Required to work weekends, holidays, and varied shifts To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. An Equal Opportunity Employer At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. E-Verify Participation Right to Work

Responsibilities

The Lead Bike Mechanic is responsible for overseeing the maintenance, repair, and safety standards of the entire rental bike fleet, ensuring consistent, high-quality work and excellent guest service. This role acts as the primary technical expert, providing instruction and support to technicians while maintaining fleet reliability.