OVERVIEW

Work type: Full time
Salary: Salary not specified
Grade: See Advertisement
Occupation: IT and Telecommunications
Location: Eastern Metropolitan
Reference: AV/1862843
At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you join a team dedicated to bringing our vision to be a world leading ambulance service to life.
We are seeking a Lead Business Analyst to lead business analysis functions across projects and programs to ensure that the requirements of AV are understood, documented, and met by outcomes. This is a full-time, fixed-term position (ending June 2027), while WFH/hybrid options are available, it is essential that the successful applicant maintains a presence at our Blackburn North headquarters and other required locations across the state in line with our hybrid working model.

Reporting to the Senior Program Manager Cloud & IT Infrastructure, the successful applicant will lead business analysis activities on enterprise-level transformational projects and programs. Responsibilities include but not limited to;

• Requirements Gathering & Technical Discovery: Conduct comprehensive technical discovery to assess workload types involving business applications and services related to infrastructure, network, and security. Collaborate with stakeholders to document detailed business and technical requirements, as-is application environment mapping for Azure and private cloud migrations
• Platform Build & Enhancement: Actively participate in the design, development, and enhancement of public and private cloud platforms for AV, ensuring they meet business requirements and performance standards
• Cloud Landing zone and migration Design: Work with technical teams to design cloud architectures that align with business needs and objectives for platform build, enhancements and workload migrations
• Process Mapping & Gap Analysis: Analyse existing business processes, identify gaps, and recommend improvements to facilitate cloud adoption
• Data Migration Planning: Develop and execute data migration strategies, ensuring data integrity and minimal disruption during the transition
• Stakeholder Communication: Act as a liaison between business and IT teams, providing regular updates and managing expectations throughout the migration process
• Testing & Validation: Coordinate testing efforts to ensure cloud solutions meet business requirements and performance standards
• Change Management: Support change management activities, including training and documentation, to ensure smooth adoption of cloud technologies