Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Lead - Business Analyst at Axiata Digital Labs

Colombo, Western Province, Sri Lanka -

Full Time

Start Date

Immediate

Expiry Date

28 Apr, 26

Salary

0.0

Posted On

28 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, Telecommunications, Solution Design, Stakeholder Management, Agile Methodologies, Communication Skills, Facilitation Skills, Operational Workflows, Customer Workshops, Requirements Analysis, Continuous Improvement, Product Catalog Definition, Pricing Models, Sales Processes, Technical Feasibility, Delivery Timelines

Industry

IT Services and IT Consulting

Description

Key Responsibilities Develop domain expertise in the telecommunications industry, including products, pricing models, sales processes, fulfilment, billing, and operational workflows across multiple markets Contribute to quote-to-billing solution design, including product catalog definition, the pricing and costing structure Facilitate customer and stakeholder workshops to elicit, analyze, and validate business and functional requirements Act as a key liaison between business stakeholders and technical teams to ensure solution designs, system configurations, and integrations align with agreed business requirements Contribute to continuous improvement initiatives within the Business Analysis practice Person Specifications Strong communication and facilitation skills, with the ability to manage customer expectations through structured workshops, walkthroughs, and feedback sessions Ability to summarize complex solution proposals clearly and concisely, including assumptions, options, impacts, and recommendations to support decision-making and approvals Confidence to constructively challenge customer requests that fall outside scope or viability, balancing business needs with technical feasibility, delivery timelines, and cost implications Strong understanding of telecommunications products, services, and end-to-end operational models Experience working in Agile and/or hybrid delivery environments, collaborating closely with product owners, architects, and delivery teams For vendor submissions: 12 months

Responsibilities

The Lead Business Analyst will develop expertise in telecommunications and contribute to solution design from quote to billing. They will facilitate workshops to gather requirements and act as a liaison between stakeholders and technical teams.