JOB SUMMARY

The Integrated Corporate Services (ICS) is a new shared corporate service, launched in July 2023. It provides corporate services (HR, Finance, Digital, Commercial, Security and Estates) across the Department for Energy Security & Net Zero (DESNZ) and the Department for Science, Innovation & Technology (DSIT).
Our team of just over 300 professionals will be leading the way in how these functions will be delivered in the future. Our ambition is to be the leading provider of integrated corporate services for government and set the standard for quality, efficiency, and innovation in our field.
We offer great working benefits including a world-class pension, flexible working options and a career where your learning and development is taken seriously. We are enormously proud to be a Disability Confident Leader employer. We support candidates with adjustments throughout our recruitment process. Information about disability confidence and just some examples of the adjustments that you can request can be found in the reasonable adjustment section below.
The Civil Service is committed to attract, retain and invest in talent wherever it is
found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

TECHNICAL SKILLS

We’ll assess you against these technical skills during the selection process:

• Business process improvement
• Requirements definition and management
• Business modelling
• Adapting to delivery methodologies

SELECTION PROCESS DETAILS

This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.
After submission of the first stage of your application you will be invited to complete a Civil Service Judgement Test. If you successfully pass the test, you will be invited to complete the final stage of the application.
Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55 on 15/09/2025. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.
As part of the application process you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form.
Please use your personal statement (in no more than 500 words) to describe how your past experiences relate to the essential criteria outlined in this job description, focusing on your most recent career history.
Applications will be sifted on CV and Personal Statement.
In the event of a large number of applicants, applications will be sifted on the personal statement.
Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.
The interview will consist of behaviour and technical questions. For your reference, please see link to the technical/professional competency framework that candidates will be assessed against https://ddat-capability-framework.service.gov.uk/role/business-analyst#lead-business-analyst
Interviewees will be asked to deliver a presentation; further details will be provided nearer the time.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

THE ROLE AND OUR TEAM:

Join ICS Digital, where innovation meets expertise to create digital solutions. We are a cohesive digital community who work in the open, solving problems together and fostering a culture of transparency and collaboration. Our commitment to user-focused design and data-driven decision-making ensures that we deliver accessible services tailored to the needs of our customers.
The UCD Team:
You will work in the User-Centred Design (UCD) team alongside our user researchers, service designers, content designers, interaction designers and business analysts. We work across high profile and high priority projects for DESNZ and DSIT. Recently we have responded to energy price rises, grant delivery and energy sustainability for Net Zero. We are agile, collaborative and user centred. We are a welcoming community where you can develop your skills and career, and we want you to bring your whole self to work.
Your role within the team:
We support Departments by delivering core technology services which help them achieve strategic and policy objectives. We put the user at the heart of what we do, and we take an interactive approach to service delivery. Our decisions are driven by data, and we work collaboratively with partners to continue to deliver exceptional services.
We are recruiting a Lead Business Analyst to help us support the delivery of Digital Services and contribute to developing the Business Analysis profession. We are looking for hard-working, forward-thinking people with strong interpersonal and analytical skills who enjoy working collaboratively with others to solve problems.
As a Lead Business Analyst, you will be involved in developing the Business Analysis function within ICS. You will be accountable for the quality, coverage and management of business analysis across programmes and projects. You will also mentor other members of the team, ensuring they have the skills, knowledge, tools and support to provide quality business analysis. You will have the opportunity to work on a wide variety of diverse and interesting projects which make a real difference to people’s lives.
You will be part of the Digital Directorate, which is a cross-departmental team that provides digital solutions and services to support the delivery of DESNZ and DSIT’s objectives. We follow agile principles and practices to deliver high-quality products that meet user needs.
We are a small but growing team with a strong sense of community. We care about the way we work, how we treat each other, the quality of our services and how we make a difference for our customers. This is an exciting opportunity to advance your career and develop your skills within a supportive and encouraging team. We are passionate about career development and offer a diverse range of learning and development opportunities. We have partnerships with leaders in professional development, such as Gartner, Pluralsight and CITF.
Visit our blog to learn more about us and our work: https://icsdigital.blog.gov.uk/

KEY RESPONSIBILITIES

As a Lead Business Analyst, you will:

• be a leader in the business analyst community and help to develop the business analysis function within ICS.
• be accountable for the quality, coverage and management of business analysis activities and outcomes across programmes and projects.
• actively share your knowledge and mentor other members of the team, ensuring they have the skills, knowledge, tools and support to provide quality business analysis.

The above responsibilities are not exhaustive, and the post holders may be required to undertake some additional tasks not listed above, within the remit of their grade, to support the team.
As a line manager, you will be responsible for working with your members of staff to define their objectives, as well as managing their development and performance.