Lead Business Intelligence Analyst at Chesapeake Employers' Insurance Company

Towson, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

184509.0

Posted On

18 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Intelligence, Data Analysis, Power BI, Semantic Modeling, DAX, Tableau, SQL, Data Storytelling, KPI Governance, Agile, Mentoring, Data Visualization, Azure, Microsoft Purview, AI-enabled Analytics, Data Quality

Industry

Insurance

Description

Who We Are Chesapeake Employers’ Insurance Company is a purpose-driven organization dedicated to improving the lives and livelihoods of our policyholders, injured workers, team members, and the community. As a leading workers' compensation specialty insurer in the mid-Atlantic region, we take pride in being a force for good. Our 350 team members are committed to making a positive impact every day in the lives of all our stakeholders. Join our motivated, professional team as we foster a culture of values, teamwork, innovation, and collaboration. Established in 1914, Chesapeake Employers Insurance, headquartered in Towson, Maryland, has over a century of experience, a strong financial foundation, and an "A" rating from AM Best. POSITION SUMMARY: The Lead Business Intelligence Analyst is a senior technical and analytical authority responsible for guiding the BI team, leading meetings, defining analytic standards, and ensuring consistent delivery of enterprise-ready insights. Operating within Chesapeake’s Azure-based lakehouse and governed enterprise semantic model architecture, the Lead BI Analyst oversees complex dashboard development, advanced KPI governance, analytical modeling, and BI workflow maturity. This role expands upon Senior-level responsibilities by assuming leadership of BI ceremonies, providing technical decision authority, mentoring analysts at all levels, and managing complex cross-functional analytics initiatives. The Lead BI Analyst also serves as a strategic advisor to underwriting, claims, actuarial, finance, operations, and executive teams. DUTIES AND RESPONSIBILITIES: • Leads BI team meetings, including standups, backlog refinement, intake prioritization, and analytics review sessions. • Mentors and coaches all analysts on technical skills, data visualization best practices, and insurance domain knowledge. • Architects, develops, and maintains complex Power BI dashboards, reports, and semantic models using trusted enterprise data. • Serves as a primary analytics point of contact and strategic advisor for business stakeholders, providing responsive, customer-focused support. • Establishes BI best practices across reporting, data storytelling, documentation, and model governance. • Translates complex business questions into governed KPIs, metrics, and visualizations aligned to enterprise definitions. • Acts as a Lead Data Steward for their domain, driving the adoption of the business glossary and defining standard metrics (e.g., in Microsoft Purview). • Performs ad-hoc and exploratory analysis to identify trends, risks, and opportunities across insurance domains. • Uses Tableau for rapid, ad-hoc, and investigative analysis prior to standardizing insights in Power BI. • Applies AI-enabled analytics tools to accelerate insight generation, automate analysis, and enhance decision support. • Validates analytical results, investigates anomalies, and partners with data engineering teams on complex data quality issues and pipeline optimizations. • Defines and documents report logic, business rules, and data sources in accordance with department standards; reviews documentation created by junior team members. • Communicates insights clearly through dashboards, written summaries, presentations, and AI-assisted narratives to executive and operational audiences. • Participates in and leads aspects of agile planning, backlog refinement, and ongoing operational reporting support. • Supports company business strategy and departmental goals by delivering accurate, timely, and actionable insights. • Performs other duties as assigned. SKILLS, EDUCATION AND EXPERIENCE: • Bachelor’s degree in Business Analytics, Data Science, Finance, Insurance, or related field, or equivalent experience. • 8+ years of experience in business intelligence, analytics, or data analysis roles. • Demonstrated leadership in BI initiatives, technical coaching, and meeting facilitation. • Expert-level experience with Power BI, including complex dashboard development, advanced semantic modeling, and optimization of complex DAX measures. • Hands-on experience using Tableau for ad-hoc analysis and exploratory visualization. • Advanced SQL skills and experience querying and analyzing enterprise data sets. • Knowledge of insurance concepts such as policy lifecycle, claims, premiums, loss ratios, and reserving. • Demonstrated customer service skills and ability to build trusted stakeholder relationships at the leadership level. • Strong written and verbal communication skills with non-technical audiences, with the ability to explain complex technical concepts to executives. • Experience using AI-assisted analytics tools to enhance analysis and business communication. • Strong analytical, organizational, and multi-tasking skills. • Proven experience mentoring peers or leading technical projects. POSITIONAL COMPETENCIES: • Bias for Action • Knowledge Sharing • Deliver Results • Strategic Thinker • Personal Leadership • Teamwork and Communication PHYSICAL DEMANDS: While performing the duties of this job, the teammate is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The teammate is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The teammate may occasionally lift up to 30 pounds. Specific vision abilities are required, which includes close vision, peripheral vision and the ability to adjust focus. WORK ENVIRONMENT: Office Environment. The noise level is usually moderate. What We Offer We offer a competitive benefits package that includes health, vision, and dental coverage, a robust PTO plan, an 8% employer contribution to retirement regardless of team member contribution, educational assistance, and opportunities to participate in team member appreciation events. Additionally, we provide STD, LTD and group life insurance 1X a team members salary. You'll also enjoy free tickets to community attractions, all part of our commitment to providing a high quality of work life. You will have the flexibility to thrive in a hybrid work environment and an opportunity to participate in development and volunteer programs.

Responsibilities

This senior technical and analytical authority guides the BI team, defines analytic standards, and ensures the consistent delivery of enterprise-ready insights using the Azure-based lakehouse architecture. Responsibilities include leading BI ceremonies, mentoring analysts, overseeing complex dashboard development, and serving as a strategic advisor to various business units.