Lead Business Systems Analyst Information Systems Full Time at PINE REST CHRISTIAN MENTAL HLTH SE

Grand Rapids, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Sep, 26

Salary

0.0

Posted On

15 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Systems Analysis, Requirements Elicitation, Project Management, Stakeholder Management, Process Modeling, QA Testing, Change Management, Technical Documentation, Mentoring, Problem Solving, Analytical Skills, Communication

Industry

Mental Health Care

Description

Cost Center 921 Information Systems Scheduled Weekly Hours 40 Work Shift Shift & Status Who Are We? We at Pine Rest believe in the power of healing and that everyone in our community has the right to expert care for mental health and substance use disorders. We are much more than just the third largest non-profit behavioral health system in the country, our 220-acre main campus, and our network of clinical sites across Michigan. We are a tight-knit community of healers who witness the impact of our life-changing work each day. Each day, we are closing the gaps in access to care. We are innovating through leading-edge research, testing, programs, and treatment modalities that others replicate across the country. Our services include a state-of-the-art psychiatric urgent care center and a soon-to-be-built pediatric behavioral health center, outpatient, inpatient, partial hospitalization (day programs), assessment and testing, residential, addiction treatment and specialty services such as crisis response, employee assistance programs, forensic psychiatry and psychology, and neuromodulation. On-the-job educational programs for nurses, psychologists, advanced practice providers, psychiatrists, and chaplains are equipping the next generation of care providers. We are passionate about serving and are honored to be a part of this incredible work. What Will You Do: As a Lead Business System Analyst at Pine Rest, you’ll be part of tight-knit team that believes in the healing power of your expertise and compassion. The Lead Business Systems Analyst’s role is responsible to lead and oversee the Business Analyst Team. They will help manage new projects and team workload. This role will ensure that new software aligns with the organizational priorities and standards, as well as managing optimizing application lifecycles. The Lead Business Analyst will also elicit, analyze, specify, and validate the business needs of stakeholders, which includes both customers and end users. This includes gathering and compiling user requirements to understand the technology solutions they need. The Lead Business Systems Analyst will also apply proven communication, analytical, and problem-solving skills to help the business make good technology decisions. The Lead Business Systems Analyst will play a pivotal role in ensuring IT’s understanding of business requirements and must demonstrate excellent customer service and have enthusiasm about the program and the Pine Rest organization. They are dedicated to excellent customer service, enthusiastic about the care we offer, and foster a sense of belonging and empowerment in a diverse workplace. Who We Are: We at Pine Rest believe in the power of healing and that everyone in our community has the right to expert care for mental health and substance use disorders. We are much more than just the third largest non-profit behavioral health system in the country, our 220-acre main campus, and our network of clinical sites across Michigan. We are a tight-knit community of healers who witness the impact of our life-changing work each day. Each day, we are closing the gaps in access to care. We are innovating through leading-edge research, testing, programs, and treatment modalities that others replicate across the country. Our services include a state-of-the-art psychiatric urgent care center and a soon-to-be-built pediatric behavioral health center, outpatient, inpatient, partial hospitalization (day programs), assessment and testing, residential, addiction treatment and specialty services such as crisis response, employee assistance programs, forensic psychiatry and psychology, and neuromodulation. Our on-the-job educational programs for nurses, psychologists, advanced practice providers, psychiatrists and chaplains are equipping the next generation of care providers. We are passionate about serving and are honored to be a part of this incredible work. Principal Duties and Responsibilities: Lead the Business Analyst Team and hold regular project status meetings. Manage new projects and oversee the Business Analyst Team workload and productivity. Assist with growing team member skillsets through mentoring and facilitating training. Ensure new software/projects align with organizational priorities. Review organizational business processes and identify and address operational, financial, and technological risks. Identify opportunities to improve efficiency. Analyze and suggest strategies to key partners and stakeholders to improve efficiency and effectiveness. Clearly identify project stakeholders and establish user classes, as well as their characteristics. Conduct interviews to gather user requirements via face to face meetings, questionnaires, surveys, site visits and other methods. Identify and establish scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics. Work with stakeholders and project team to prioritize collected requirements. Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes. Assist in conducting research on software and hardware products to meet agreed upon requirements and to support purchasing efforts. Participate in the QA of purchased solutions to ensure features and functions have been enabled and optimized. Participate in the selection of any requirements documentation software solutions that the organization may opt to use. Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards. Develop and utilize standard templates to accurately and concisely write requirements specifications. Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team. Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team. Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted. Assist with the interpretation of user requirements into feasible options, and communicating these back to the business stakeholders. Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary. Communicate changes, enhancements, and modifications of business requirements– verbally or through written documentation – to project managers, sponsors, and other stakeholders so that issues and solutions are understood. Monitor the selected technology over the product lifecycle to ensure it continues to meet stakeholder’s needs. Implement change management processes to updates and enhancements. Ensure technology solutions are kept in a supportable model. Maintain up to date documentation. Work collaboratively with other IS team members in supporting the technology. Provide guidance and/or instruction to staff members. Responsible to uphold the healing ministry of Christ through relationships that honor integrity, stewardship, empowerment, the promotion of diversity and professional excellence. Must maintain annual training and demonstrate competency in the required programmatic training. What Does the Role Require? Education, Training, and Experience: College diploma or university degree in the field of business administration, computer science, finance, or information systems or three to five years’ work experience in a healthcare setting. Bachelor’s Degree or above preferred. 3-5 year’s experience as Business Systems Analyst preferred. Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development. Experience working in a team-oriented, collaborative environment. Benefits: Medical, dental, vision & life insurance plans 403(b) retirement match contribution by Pine Rest Generous PTO for full and part time employees Tuition assistance & loan forgiveness Employee Assistance Program offering many free and discounted services for therapy, legal, accounting, gym membership, etc. Partnership with Davenport University provides generous discount on tuition for employees and family members. Notice: Pine Rest provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. All new employees are subject to a criminal background check and education verification which may include sending a copy of your high school diploma, GED, or college transcripts. Successful completion of a drug screen prior to employment is also part of our background process. Evidence-Based Hiring At Pine Rest, we believe in nurturing our employees as holistic beings, understanding their unique strengths and potential to contribute to our team. Our commitment to evidence-based hiring practices ensures an equitable process and that we find the right fit for both our candidates and our organization. Why Assessments Matter As part of our comprehensive hiring process, we invite candidates to complete a series of assessments designed to provide valuable insights into their work preferences, personality traits, and cognitive abilities. These assessments are not just a crucial step in our screening process but also an opportunity for candidates to gain a deeper understanding of themselves. Our Assessments Personality Traits: 120 questions, approximately 20 minutes Career Interests: 90 questions, approximately 15 minutes Thinking Skills: 39 questions, approximately 20 minutes These assessments help us create a holistic profile of our candidates, allowing us to match their unique qualities with the right roles within our organization. This approach not only benefits us but also empowers candidates with self-knowledge that can be pivotal in their career journeys. The Benefit to You We value the time and effort you invest in completing these assessments. In return, you will receive: Personalized JOFI Job Fit Summary: Gain insights into how your strengths align with potential roles at Pine Rest. Exclusive Access to CareerNavigation.org: Use this resource to plan and navigate your career development now and in the future. Our assessments are designed to be user-friendly and can be completed on a computer, tablet, or mobile phone at your convenience. If access to technology is an issue, we invite you to visit our Human Resources department to complete the assessments. Committed to Your Success At Pine Rest, we are committed to creating a supportive and fulfilling work environment. Our evidence-based hiring practices reflect our dedication to finding and nurturing the best talent. Join us and discover how we can grow together! Apply Today Experience a hiring process that cares about you as a whole person! Apply today and take the first step towards a rewarding career with Pine Rest.

Responsibilities

Lead and oversee the Business Analyst team, managing project workloads and ensuring software aligns with organizational priorities. Elicit and validate business requirements from stakeholders to translate them into functional specifications for developers.