City: Virtual
Job Function: Operations
Job Area: Customer Service
Seniority Level: Associate
Date: Jul 18, 2025

POSITION

This is an operational leadership role and the key candidate will have experience in hotel/venue sourcing and customer support expertise. Day to day activities will be to support events planners and meeting owners in sourcing, booking, planning and paying for their meetings. We are seeking to elevate the booking experience and drive customer satisfaction and need an industry expert in sourcing and customer consultation ideally with a background in operational excellence. The position is reporting directly to the VP of Meeting Solutions.
Our customer is a global Life Sciences firm launching for the first time in the US market – it’s imperative that our support and service are impeccable. We’ve outlined below a few key activities and skills required for this position:

Please refer the Job description for details