What You Will Do

• Lead discovery with business, operations, and IT stakeholders, and translate what you hear into architecture that stands up commercially and technically.
• Own the end-to-end solution design — architecture, integration patterns, data flows, security posture, and non-functional requirements — and act as design authority for the engagement.
• Lead a squad of mid to senior consultants: set technical direction, allocate work, unblock people, and hold the quality bar.
• Stay hands-on. You will still write code, build reference implementations, and prove out the hard parts yourself.
• Lead migrations to AWS, including contact centre migrations from platforms such as Genesys, Avaya, NICE, and Cisco to Amazon Connect — gap analysis, cutover, and rollback planning.
• Design data and AI-enabled capability using Glue, Athena, QuickSight, Amazon Bedrock, and Amazon Connect AI agents — with the guardrails that make it safe in production.
• Mentor your squad and build reusable IP — reference architectures, accelerators, and patterns that make the next engagement faster than the last.
• Support pre-sales occasionally — shaping solutions and estimates for new opportunities. This is a delivery-led role, not a pre-sales one.
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What You Will Bring

• 8+ years in cloud engineering, architecture, or technical consulting, including significant time in a consulting, systems integrator, or partner environment.
• Demonstrated ownership of end-to-end AWS solution design for enterprise clients — not just contributing to someone else’s architecture.
• Technical leadership of a delivery team or squad, including mentoring and quality accountability.
• Deep AWS platform knowledge across compute, containers, serverless, storage, networking, and data services.
• Strong development capability in Python and/or TypeScript, plus infrastructure as code (CloudFormation, CDK, or Terraform) and CI/CD.
• Security and compliance literacy and experience delivering in regulated environments such as financial services, superannuation, health, or government.
• Excellent communication. You can hold a room, write a design document people actually read, and disagree with a client without damaging the relationship.
• AWS Professional-level certification (Solutions Architect or DevOps Engineer), or equivalent demonstrated depth.
• Australian work rights and the ability to obtain a police check.