Lead Concierge at ALC MAYFAIR MANAGEMENT LLC

Denver, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jan, 26

Salary

21.5

Posted On

01 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Organizational Skills, Communication Skills, Clerical Work, Team Leadership, Problem Solving, Microsoft Windows, Phone Etiquette, Visitor Management, Mail Handling

Industry

Hospitals and Health Care

Description

Description Rosemark at Mayfair Park, one of Denver’s premiere senior living communities, is seeking an organized and friendly lead concierge for our front desk. The lead concierge plans, organizes, and supervises all concierge operations and staff. You will also be responsible for answering the phone, greeting visitors and residents, and ensuring their questions and needs are directed to the appropriate person. Ascent Living’s culture is centered on elevating senior living by creating a better life for our residents, their families and the team members who support them. We provide our teams with the resources to be successful and the opportunity to grow. Ascent Living cultivates an environment based on instilling trust, confidence and comfort. Rosemark at Mayfair Park is an affiliate of Ascent Living Communities, Colorado’s premier boutique senior living company, and we are seeking applicants looking to build their career with us. Benefits: 3 weeks of paid time off a year Medical insurance including vision and dental 100% employer paid life and long-term disability insurance Accident and short-term disability insurance 401(k) with employer match Sunny Day emergency savings account with employer match Duties and Responsibilities: Directs the community concierge function and staff, including assisting with hiring, training, and evaluating performance Greets all visitors entering the facility in a courteous, warm, and professional manner Promotes positive image of the community and serves as an ambassador to all visitors Receives all incoming phone calls and directs to the proper resident or staff Receives all mail for the community and residents; sorts and delivers to the appropriate mail location Routinely perform basic typing, filing, and clerical work as requested. Maintains community resident’s rosters and other community information Qualifications: Customer service experience preferred Basic computer skills, preferably with Microsoft windows Excellent verbal and written communication skills Due to the nature of the work performed by Ascent Living Communities, and that this position works with a vulnerable population, we do require a criminal background check be completed Pay: $20.50 to $21.50 an hour, based on experience

Responsibilities

The lead concierge plans, organizes, and supervises all concierge operations and staff. Responsibilities include greeting visitors, answering phone calls, and ensuring needs are directed appropriately.